Behavioral Health - Medical Assistant

Marana Health is seeking a Medical Assistant to join our Medical team at the Marana Main Health Center, located in the heart of Marana, AZ. 

The Medical Assistant promotes patients’ health by assisting clinicians and other support staff with patient care.

Marana Health is a Federally Qualified Community Health Center (FQHC), with 11 sites in Tucson and Pima County. Our mission is to improve our community by providing exceptional, whole-person healthcare.

Required Qualifications:

• High School diploma or equivalent
• Graduate of a Medical Assistant program accredited by ABHES (Accrediting Bureau of Health Education Schools) OR CAAHEP (Commission on Accreditation of Allied Health Professions) OR offered through an institution accredited by an accrediting agency recognized by the U.S. Department of Education.
• Experience with Electronic Medical Records (EMR)
• Basic Life Support (BLS) certification (may be completed with MH upon hire)
• Fingerprint Clearance Card through the Arizona Department of Public Safety
• Current Arizona driver’s license with clean driving record and proof of current vehicle insurance (39-month MVR will be run by MH)

Preferred Qualifications:

• Bilingual (English/Spanish)

An equivalent combination of directly related education and experience may be considered when it provides the knowledge and skills required to perform the essential functions of the position.

Supervisory Responsibilities:

Does not direct or supervise others

Knowledge, Skills, and Abilities:

• Ability to provide care for all age groups.
• Knowledge of chronic disease management.
• Computer proficient.
• Excellent verbal and written communication skills.
• Ability to prioritize effectively.
• Excellent customer service, organizational, and communication skills with emphasis on responsiveness, building trust, mutual respect, and courtesy.

Essential Duties and Responsibilities:

• Supports and assists the clinician with patient care, examinations, and procedures.
• Completes daily operational tasks within the patient care area.
• Obtains and documents proper patient consent prior to treatments and procedures
• Identifies patient needs by establishing rapport with patients and their support systems while being aware of cultural, religious, and age-specific needs.
• Obtains routine patient vital signs and records patient information pertaining to chief complaint, medical history, and preventive requirements in the patients’ charts.
• Performs required tests ordered by the clinician such as EKGs, spirometry, breathing treatments, and injections.
• Provides instructions to patients as directed by clinician.
• Maintain documentation of patient care services by completing patient and department records in accordance with established policies and procedures.
• Documents verbal and written procedures, medications, delivery of care, and pertinent information rendered to patients.
• Documents immunization data in the patients’ charts and in the Arizona State Immunization Information System (ASIIS).
• Answers and returns telephone calls and takes messages for clinician.
• Cleans, prepares, and restocks exam rooms.
• Processes electronic prescription refill requests.
• Notifies patients of test results as instructed by the clinician.
• Ensures quality of care by maintaining clinical standards and compliance with regulatory requirements.
• Protects patients and employees by complying with infection control policies and protocols and following medication administration and storage procedures.
• Performs sterilization of instruments and surgical packs.
• Ensures safe and proper operation of medical equipment by completing preventive maintenance, following manufacturer’s instructions, reporting malfunctions, requesting repairs, maintaining inventory, and evaluating new equipment and techniques.
• Maintains required medical supplies inventory, ensuring appropriate stock is available, avoiding overstock of supplies, and carefully observing expiration dates and budgetary considerations.
• Performs waiver laboratory testing.
• Tracks laboratory and diagnostic tests, follows up with patients for tests not completed, and provides follow-up communication to the clinician if patients refuse ordered tests.
• Reports communicable diseases to agencies as required.
• Ensures appropriate documentation of required MH reports.
• Participates in in-service and education programs as required.
• Performs other duties as assigned.

Benefits:

Marana Health strives to be the premier provider and employer in community health. We believe caring for our community begins with supporting the health and well-being of our employees.

Eligible employees may receive a comprehensive benefits package that includes:

• Medical, dental, and vision coverage
• Health Savings Account with an employer contribution for employees enrolled in the qualifying high-deductible health plan
• 403(b) retirement plan with employer contribution
• Short-term disability and other voluntary worksite benefits
• Paid time off, including vacation and sick leave accrual
• 11 paid holidays
• Paid bereavement leave, including one day of pet bereavement leave
• Paid jury duty and community service leave
• Education reimbursement of up to $3,000 per fiscal year for eligible full-time employees
• Company-paid basic life and AD&D insurance
• Company-paid long-term disability coverage
• Employee Assistance Program
• Employee wellness programs and additional discounts

Benefits and eligibility may vary based on employment classification, scheduled hours, position, and applicable plan or policy terms.

Marana Health is committed to providing equal employment opportunities to all individuals, including those with disabilities and pregnancy-related conditions. If you require a reasonable accommodation to apply for a position or to participate in the interview process under the Americans with Disabilities Act (ADA) or the Pregnant Workers Fairness Act (PWFA), please contact our Human Resources Department at 520-682-4111.