About the Role

Atlanta Autism Center is seeking a Bilingual Intake & Patient Services Coordinator to manage daily administrative operations, including patient registration, scheduling, and insurance verification. The role supports the front office functions and ensures efficient communication and record-keeping for the organization.

Skills

Bilingual Spanish Medical terminology Patient registration Scheduling Insurance verification Administrative support Data entry Customer service Communication skills Problem solving Time management Computer literacy Office equipment operation Referral tracking

Full job details

Description

Join our Team!

Atlanta Autism Center is hiring a Bilingual Intake & patient Coordinator to assist in managing daily administrative operations.

Scope

The I&P Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management.

Job Type: Fulltime

Salary: $22/ hour

Essential Duties and Responsibilities

Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner
Schedules, coordinates and tracks all incoming and outgoing referrals
Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff
Maintains order/cleanliness of assigned workstations
Insurance verification and collection of patient balances
Schedules, coordinates and tracks all incoming and outgoing referrals
Lab orders, processing and follow up on results
Other duties and tasks as assigned by management
Maintains schedules of assigned providers and resource
Intake preparation including retrieving records from outside providers/institutions
Returning any online, email and fax inquiries
Appointment reminder calls as needed

Requirements

Bilingual- Spanish preferred
Travel to the Lawrenceville center is required as needed
Experience with ECW system is preferred
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Medical terminology
Ability to develop goals, prioritize, organize and make most efficient use of time
Ability to use individual judgment to solve problems and make decisions
Ability to operate a computer and basic office equipment
Demonstrated strong interpersonal, oral, and written communication skills
Ability to transfer knowledge in a precise manner

Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.