Bilingual Medical Receptionist
American Family Care Rowlett
- Location
- Onsite (Rowlett, TX)
- Compensation
- $17 - $18/hr
- Employment
- Full-time
- Level
- Entry Level
Posted 1 week ago
About the role
American Family Care is a leading urgent and primary care provider with over 400 locations nationwide. This role involves managing patient intake, verifying insurance, and maintaining accurate medical records in a fast-paced clinic environment.
Skills
Medical reception
Insurance verification
Patient registration
Payment collection
Customer service
Medical documentation
Microsoft Office
Bilingual
Spanish
Data entry
Cash handling
Patient relations
Perks
- Flexible schedule
Full job details
Benefits:
- Training & development
- Competitive salary
- Flexible schedule
Benefits/Perks
- Great small business work environment
- Flexible scheduling
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
- Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
- Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
- Register patients, update patient records, verify insurance accurately and timely, and check patients out
- Determine, collect, and process patient payments and address collection and billing issues
- Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
- Balance daily patient charges (cash, check, credit cards) against system reports
- Complete closing procedures by preparing closing documentation and submitting required reports
- Complete cash control procedures and secure financial assets
- Maintain complete and accurate documentation
- Other duties and responsibilities as assigned
- Bilingual - Spanish preferred
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.