CERTIFIED MEDICAL ASSISTANT

Job Role Summary

Under the direction of a licensed clinical staff member, the CMA assists the providers of a health care site with the facilitation of client visits and procedures, routine laboratory tests, medication delivery, and referrals. The CMA will work hand-in-hand with the providers to achieve quality outcomes for the population of the practice site. Working with diverse populations, with varying language and cultural backgrounds, the CMA must be flexible and adaptive in providing continuity of care.  

Job Duties

Responsibility 1: 60%

• Performs appropriate diagnostic procedures, treatment regimens, and administers injections and medications according to physician orders and/or MCPHD protocols and policies. This includes Primary Care, Pediatric and OB-GYN clients.
• Delivers clinic services as assigned. This includes obtaining vital signs, blood draws for various testing, point-of-care testing, counseling and education (under the direction of a licensed clinical staff member), referrals for needed services, TB testing, and medication follow-up.
• Administers vaccines in adolescent clinic. Vaccines are administered safely and accurately according to MPCHD and Immunization Dept. policies/procedures.
• Collects demographic information, health history, patient knowledge and beliefs, and extent of illness or health issues for follow-up and continuity of care.
• Delivers targeted, culturally appropriate information to help individuals and/or families to understand health promotion and disease prevention information, policies, regulations, and local code.
• Adheres to applicable Occupational Safety and Health Administration standards, such as exposure to bloodborne pathogens, toxic substances, airborne pathogens, or exposure to other hazards during routine assignments or assignments during public health emergencies. 
• Directly involved in the teaching and mentoring of MA students and new MA hires.
  

Job Duties Cont'd

Responsibility 2: 25%

• Participates in the coordination of care to individuals and families who are members of a vulnerable population and/or high-risk groups. Collaborates with MCPHD departments, Indiana State Department of Health, and other community agencies to provide necessary services.
• Advocates on behalf of clients, families, or groups; participates in assessing and evaluating health care services to ensure that people are informed of available health department and community programs and services and assists in the utilization of those services.
• Collaborates in and contributes to individual, team, and departmental performance management, quality improvement and evaluation activities.
• Under direction of licensed medical care provider, assures labs and/or diagnostic services are completed and/or notifies clients that they are needed.
• Make appropriate referrals to agencies/organizations for needed client services/supplies, per medical Provider orders.
• Utilizes appropriate methods for interacting effectively and professionally with persons of all ages and from diverse cultural, socioeconomic, educational, racial, and ethnic backgrounds, sexual orientations, lifestyles, and physical abilities.

Responsibility 3: 10%

• Documents patient assessment and intervention data in medical records. Uses established medical record forms, databases, and documentation practices.
• Obtains and completes appropriate client “Consent for Care” forms, ensures client confidentiality, and maintains orderly medical records.
• Follows established Public Health medical records policies and procedures as well as the State, Federal, organizational laws and policies that govern the release of health care information.
  

Responsibility 4: 5%

• Meetings/In-services/Seminars.

Qualifications

• High school diploma or general education degree (GED)
• A Certified Medical Assistant Certification from an accredited teaching establishment
• At least 2-3 years of experience working as s medical assistant, preferably in a medical office or health care setting
• Computer skills including typing skills of a minimum of 30 words per minute

Licenses/Certifications Required

• Current CMA certification
• Valid Indiana Driver’s license
• Access to own vehicle and current automobile insurance
• CPR certified 
• TB skin test certified (training provided)

Knowledge, Skills & Abilities

• Ability in taking client /patient vitals, perform injection/immunization procedures, phlebotomy, and exam room preparation
• Ability to function independently and seek supervision appropriately
• Ability to work effectively under pressure of deadlines and stressful situations, set priorities, and be flexible
• Requires excellent organizational skills and attentiveness to detail
• Must be able to read, write, and follow written/verbal instructions in English
• Requires ongoing knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.)
• Ability to interact in a professional manner and effectively deal with the demands of clients/patients, agencies, community partners, and government entities
• Must be flexible in working with a variety of community partners
• Requires skills in effective interpersonal communication in a multi-cultural setting
• Work collaboratively and diplomatically with colleagues, personnel, and the public
• Requires ongoing knowledge of Marion County communities and agencies
• Must maintain confidentiality of information per HIPPA guidelines 

Working Environment

Mental/Visual/Physical Strain: 

• May be required to travel in state (related to work conferences, and/or community sites)
• Unconfined sitting – client interviews, computer data entry (charting), etc., standing or walking to and from community sites; climbing stairs; steady use of hands or fingers; lifting, carrying, etc. with arms and legs (possibly as much as 20 pounds)
• May be exposed to allergens of all types (i.e., pets, dust, smoke, etc.)
• May be exposed to communicable disease (s), blood, and other bodily fluids
• Visual abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and accommodation
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for this position