Certified Medical Assistant
CHILD & FAMILY SERVICES INC
- Location
- Onsite (New Bedford, MA)
- Compensation
- $19 - $22/hr
- Level
- Mid Level
Posted 1 week ago
About the role
Child & Family Services is a nonprofit mental health agency seeking a Medical Assistant to support its psychiatry team. The role involves clinical support, chart preparation, and facilitating client referrals to ensure quality care.
Skills
Medical assisting
Chart preparation
Diagnostic testing coordination
Referral facilitation
Lab result interpretation
Prior authorizations
Medication refill coordination
Triage
Communication
Organizational skills
Interpersonal skills
Cultural competency
Documentation
Billing procedures
Psychiatric office support
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401k
- Life insurance
- Disability insurance
- Paid time off
Perks
- Tuition reimbursement
- Gym membership
- Language differential
Full job details
Job Details: Job Location: Church Street - New Bedford, MA, Education Level: Certificate, Salary Range: $19.00 - $22.50Hourly, Summary
The Medical Assistant works as a member of the Psychiatry team to assist prescribers with delivering quality service and maintaining a safe environment for all clients. The Medical Assistant helps to facilitate referrals for clients to community providers and other services the provider may think is necessary.
SCHEDULE: Full-time, 40 hours per week. Monday - Friday 8AM-4:30PM - Thursdays @ Fall River location located at 160 Osborn Street, Fall River, MA 02724.
$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL)
Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right.
Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated.
Job Responsibilities & Essential Functions
Provide daily prescriber set-up of charts and appointments, including all relevant information prior to initial evaluations
Schedule diagnostic testing as requested by prescribers (e.g., lab, EKG, sleep study, neurologists, etc.) and obtain/provide results to prescribers by the next visit
Helps to facilitate referrals to community and states agencies as requested by prescribers
Must be able to read and interpret lab results and be able to identify and relay any important information to the nurse and med provider
Assist with monitoring documentation as well as billing policies and procedures as determined by insurance
Complete prior authorizations for medications and communicate insurance changes that may impact prior authorizations to prescribers
Notify and assist prescribers with medication refill requests
Provide assistance and coordination for any outside correspondence with prescribers including school day camp, medical orders, utility letters, medical necessity, medical affidavits, etc.
Coordinate schedule for all drug reps at supervisor’s discretion
Operate as a liaison between prescribers and clinicians, schools, clients, and outside providers regarding client care
Triage phone calls and messages as indicated
Participate in independent education and training opportunities
Participate in team meetings
Ensure clinical and medical staff receive optimal support to meet client needs
Ensure effective systems that meet client needs in an ethical, caring, and cost-effective manner
Maintain regular and timely attendance
Maintain a level of professionalism suitable in a healthcare facility
Possess excellent communication, organizational and interpersonal skills
Ensure effective communication systems for medical, clinical, and administrative functions
Maintain a positive attitude and working relationship with agency staff, supervisors, clients, and community contacts
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications: Required Education and Experience
A completed High School diploma or equivalent and have a minimum of three years’ experience in a medical or psychiatric office setting. Certification as a medical assistant, or candidates currently in the process of certification required.
Cultural Competency Qualifications:
Awareness of personal attitudes, beliefs, biases, and assumptions about others
Knowledge of the various dimensions of diversity, including gender, race, and ethnicity
Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way
Cultural knowledge of key populations that will be served to address disparities in service delivery
Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own
Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency
Travel Required
Must have a valid driver’s license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings
Benefits:
Benefit eligible at 20+ hours per week
Medical – Harvard Pilgrim/HealthPlans Inc.
Dental – Unum
Vision - EyeMed
Wellworks for You (Employee Wellness)
2 weeks’ vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years
12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year
Flexible spending accounts – save on medical expenses and dependent care!
401K – CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50%
100% Employer paid Life Insurance
100% Employer paid Long Term Disability and AD&D
Supplemental/Voluntary Life Insurance, AD&D Insurance, Accident Insurance, Critical Illness Insurance, and Hospital Indemnity Insurance available for you, your spouse, and your children
Tuition reimbursement – Up to $1,500 per calendar year
Professional Licensure reimbursement (LICSW, LMHC)
24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events!
Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.