Certified Medical Assistant
Mid Atlantic Concussion Alliance
- Location
- Onsite (Hockessin, DE)
- Employment
- Full-time
- Level
- Mid Level
Posted 2 weeks ago
About the role
Mid-Atlantic Concussion Alliance specializes in concussion and traumatic brain injury care. They are seeking a Certified Medical Assistant to balance front-office administrative tasks with clinical support duties, including assisting with Hyperbaric Oxygen Therapy treatments.
Skills
Certified Medical Assistant
Hyperbaric Oxygen Therapy
Patient scheduling
Electronic medical records
Customer service
Communication skills
Organizational skills
Multitasking
Data entry
Clinical support
Administrative duties
Safety protocols
Patient confidentiality
Front-office operations
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
- Paid time off
Perks
- No weekends
Full job details
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Mid-Atlantic Concussion (MAC) Alliance is a growing practice specialized in concussion and traumatic brain injury care. We are seeking a friendly, dependable, and organized Certified Medical Assistant (CMA) / Hyperbaric Oxygen Therapy Attendant / Front Desk Receptionist to join our medical practice.
This is a dual front-office and clinical support role that is ideal for someone who enjoys working directly with patients and is comfortable balancing administrative responsibilities with clinical duties.
The successful candidate will be professional, detail-oriented, compassionate, and able to thrive in a fast-paced medical office environment.
Responsibilities
- Greet patients and provide a warm, professional experience.
- Check patients in and out and maintain accurate patient records.
- Answer multi-line telephone calls and assist patients with questions.
- Schedule, confirm, and reschedule appointments.
- Verify patient information and update electronic medical records.
- Perform administrative duties including scanning, faxing, filing, and data entry.
- Assist with daily front-office operations.
- Maintain patient confidentiality and professionalism at all times.
- Perform clinical Medical Assistant duties as needed.
- Assist with Hyperbaric Oxygen Therapy (HBOT) treatments and provide appropriate patient support.
- Follow all office and HBOT safety protocols and procedures.
- Support physicians and clinical staff as needed.
- Help ensure an exceptional patient experience from check-in through completion of care.
QualificationsRequired
- Current Certified Medical Assistant (CMA) certification.
- Minimum 2 years of medical front-desk experience.
- Minimum 2 years of medical scheduling experience.
- Excellent customer service and communication skills.
- Strong organizational skills and attention to detail.
- Ability to multitask and prioritize responsibilities in a busy medical office.
- Professional, dependable, and team-oriented work ethic.
Preferred
- Previous experience in a physician's office or outpatient clinic.
- Experience with an EHR system (Azalea Health is the EHR system our practice uses).
- Experience performing both front-office and clinical Medical Assistant duties.
- Previous experience with HBOT/Hyperbaric Oxygen Therapy is a plus.
What We Offer
- 401(k)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off (PTO)
- Monday–Friday schedule
- No weekends
- 8-hour day shifts
- Collaborative and professional work environment
Join Our Team
If you are a compassionate and motivated Certified Medical Assistant who enjoys helping patients, providing excellent customer service, and working as part of a collaborative medical team, we would love to hear from you.
Apply today to join the MAC Alliance team!