Certified Medical Assistant - Ballantyne Primary Care

General Job Summary: Position is responsible for performing duties in both the clinical and administrative areas including assisting physicians with patient care and handling clerical, environmental, and logistical tasks.

(Regulatory Notes: Medical assistants must adhere to the MA scope of practice. Medical Assistants must protect patients’ health information for confidentiality, authorized access for treatment and data security.)

(This is a full-time position that will support the Primary Care team at Ballantyne, Monday to Friday 730 am to 430 pm)

Primary Job Responsibilities/Tasks may include, but not limited to:

Patient care responsibilities include:

Escort patients to exam rooms/procedure room, interviews patients, measure vital signs, including weight, blood pressure, pulse, temperature, collect patient history; perform screenings per provider guidelines, other physical examination preparations and document all information in patient’s chart.
Assist patients as needed with walking transfers, dressing, collecting specimens.
Perform nursing procedures under supervision of physician or physician assistant.
Assist physician and physician assistant in exam rooms.
Give instructions to patients/families as instructed by physician or physician assistant.
Serves as the first point of response to patient care related telephone calls and messages. Takes telephone messages and provide feedback and answers to patient/physician/pharmacy calls per Physician/ACP direction.
- Collect information and process messages from patients and front office staff to physicians and physician assistants.
Clinical pharmacology; drug administration through various routes except IV’s including injections;
Assists with minor surgery including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal.
Administers injections.
Instructs patients with assistive devices, body mechanics, and home care;
Initiate laboratory procedures in accordance with Occupational Safety and Health Administration (OSHA) guidelines and quality control methods;
- CLIA-waived testing;
- Capillary punctures and venipunctures;
- Specimen handling such as urine, throat, vaginal, stool, and sputum;
Initiates electrocardiography testing including mounting.
Schedules appointments and referrals. Follows-up to ensure completion of physician orders.
Medication refills.
Lab reconciliation.
Complete forms and prior authorizations for medications.
Monitor and check assigned Athena boxes and other assigned boxes for coverage.
Work at different Tryon office locations as needed.
Other duties as assigned.

Clerical responsibilities include:

Assembles patients’ health information including patient symptoms and medical history, exam results, X-ray reports, lab tests, diagnoses, and treatment plans.
Ensures all related reports, labs and information is available in patients’ medical records prior to their appointment.
- Reviews to ensure all forms are completed, properly identified, and signed and that all necessary information in the EHR.
- Communicates as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information.
Obtains and sends patient medical records to support seamless care delivery.
Ensure that records are sent within one work day of chart completion to all physicians involved in a patient’s care.
Obtains lab/X-ray reports, hospital notes, referral information, etc.;
Completes forms/requisitions as needed;
Schedules physician and ancillary appointments;
Updates charts to ensure that information is complete and filed appropriately.
Alerts physician when chart is incomplete or is has not been completed within established time standards.

Environmental/logistical responsibilities include:

Checks schedules and organizes patient flow;
Sets up instruments and equipment according to department protocols;
Cleans exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control;
Performs Medical/surgical asepsis, sterilization, instrument wrapping and autoclaving;
Cleans sterilizer according to scheduled maintenance program and keeps appropriate records;
Keeps exam rooms stocked with adequate medical supplies, orders, sorts, and stores supplies;
Completes biohazard waste disposal and monitoring;
Maintains all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)

Requirements:

Education:

High school diploma or equivalent and completion of an accredited Medical Assisting program (CAAHEP or ABHES).
Medical Assistant certification preferred.
Maintain American Heart Association or American Red Cross BLS certification.
Completion of Hepatitis B Vaccine and Flu Vaccine Form will be required. Candidate may decline vaccination through declination form or may provide record of vaccination from previous employer.
Completion of TB test will be required.

Experience:

Minimum one year of recent experience working in a medical facility as a medical assistant and/or documented evidence of externship completed in a medical office.
Electrocardiogram (EKG).
Vital signs, venipuncture, capillary, and injection.
E.H.R. utilization.
Serving customers in person and on the phone

Physical Requirements:

Work consistently requires walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling.
Must be able to lift and support weight of 35 pounds.
Ability to concentrate on details.
Use of computer for long periods of time.

Certified Medical Assistant - Ballantyne Primary Care

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