Certified Medical Assistant (CMA)-Ambulatory Internal Resource Pool, FT, Days

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

• Perform clinical, technical, administrative, and clerical duties as directed by the physician and within the scope of training and certification, including point of care testing. Report critical lab values to the physician.

• Prepare patients for examination and treatment.  Obtain and record patients' chief complaints, current medications, vital signs, pain screening and allergies. 

• Prepare exam and treatment rooms. Prepare and maintain supplies and equipment for treatments, sterilizing instruments as needed.

• Assist physician with examinations, tests, procedures, and in-office surgery.  Apply splints, casts, and dressings, and remove sutures.  Report and assist during emergencies.

• Prepare and administer medications and immunizations as ordered by the physician, including p.o., vaginal and rectal suppositories, intradermal injection and intramuscular injection.  

• Identify opportunities for process improvement and participate in ongoing process improvement activities.

• Teach patient and provide printed information, on physician request, about diagnosis, self-care within the scope of assigned duties, health promotion, disease prevention, and community healthcare resources. Patient education must be documented in the medical record.

• Document data and care in the patient medical record/Maintain as confidential.

• Receive and return clinically related telephone calls after communicating with physician regarding medical concerns of the patient. Transmit physician medication orders to pharmacy, as governed by state law. 

• Complete medical insurance and other related forms for physician review.  Communicate as needed with the patient, referral source, and payor between visits.  Complete patient registration, scheduling, and billing tasks, and perform general office/clerical duties as assigned. Schedule tests and treatments, as ordered by the physician.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, director or executive.

Minimum Requirements

• Education - Completion of an accredited medical assistant program is required.

• Experience - One (1) year of experience

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• Job Related Certification from one of the following: CMA (AAMA); RMA (AMT); CCMA(NHA); NCMA (NCCT); RMA (ARMA); NRCMA (NAHP); or RMA (AAMP)

Knowledge, Skills and Abilities

• NA