Certified Medical Assistant / CSR | Family - Crystal Springs | Days | Full Time
UF Health
- Location
- Onsite (Jacksonville, Florida)
- Employment
- Full-time
- Level
- Entry Level
About the role
UF Health is a world-class academic health center in Florida seeking a Certified Medical Assistant to provide clinical and administrative support. The role involves patient registration, scheduling, and performing basic medical procedures under physician supervision to ensure excellent patient care.
Skills
Full job details
Job Duties
Provides excellent customer service and greets patients entering the department/practice. A multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician and Office Manager or Team Lead.
Responsibilities
Essential Functions
• Receives and directs messages, (electronic, in person and telephone calls) to the appropriate personnel. Makes contacts to other departments, physicians, patients and other outside organizations as necessary for the departmental/practice operations.
• Maintains patient scheduling functions, and sets patient appointments through established guidelines.
• Interviews and completes the registration process for patients utilizing the specific service.
• Keys patient dispositions, diagnostic codes, patient orders, charges and payments as defined in the electronic medical record.
• Performs cashiering functions as it relates to co-payments or other patient payments/collections. May perform routine clerical duties for the department.
• Perform venipuncture and administer routine, non-controlled medications.
• Administer medication as directed by and under the direct supervision of licensed physician.
• Collect routine laboratory specimens as directed by the provider.
• Perform basic laboratory procedures including aseptic procedures and taking patient’s vital signs.
• Provides excellent customer service for patients/families/representatives and other members of the treatment team.
• Additional duties as assigned may vary.
• Travel Required -up to 25%
Qualifications
Experience Requirements
1 year Medical assistant preferred
2-4 years Clerical/customer service experience -ideally in a health care related industry preferred
1 year One year experience with third party payors and computer experience for in
putting data and reviewing patient demographic material preferred
Education Requirements
High School Diploma or GED required
Certification/Licensure
Certified Medical Assistant (CMA) required within 6 months
Basic Life Support (BLS) required at time of hire
Medical Terminology Certificate - preferred -within 30 days
**Additional Details**
Requirement of having completed an MA program that is accredited by the National
Commission for Certifying Agencies, a national or state medical association, or an agency
approved by the board.
UFJPI is an Equal Opportunity Employer and Drug Free Workplace