Certified Medical Assistant, Endocrine Center (Hyannis)

· Assists in providing clinical care to office patients as delegated by supervising provider

· Manages provider’s daily schedule and patient flow to expedite care and maximize clinical time

· Greets and escorts patients to exam rooms, and checks two-patient identifiers

· Communicates status of delegated task completion to supervising provider

· Obtains relevant information and takes vital signs as indicated (i.e. height, weight, blood pressure, heart rate, respiratory rate, oxygen saturation)

· Inputs pertinent clinical information into the electronic health record timely and with accuracy and collects home medication lists

· Assists clinicians with clinical procedures and/or additional tests specific to the department. Keeps patients informed of visit status, unforeseen delays and other relevant information pertaining to the patient’s visit

· Prepare and maintain exam rooms for patient arrivals. Clean and/or maintain inventory of supplies (medical included) and equipment throughout the practice. Notifies supervisor to order clinical supplies, clinical equipment and pharmaceuticals as appropriate

· Under the supervision of a provider, administers routine injections when delegated, and documents in real time and with accuracy

· Participates in practice and department meetings, trainings, etc. to promote continuous improvement of quality patient care

· Takes initiative to learn, understand, and stay current with community resources and the greater healthcare system

· Maintains patient rights and abides by all confidentiality obligations pursuant to CCHC and HIPAA

· Provides clerical/office support as necessary (i.e. scheduling appointments, greeting and registering patients, scanning incoming medical records and paperwork, preparing medical records, answering phone calls and taking messages, faxing, etc.)

· Ability to float to other MACC practices when required

· Performs other work-related duties and activities as assigned or requested

· Ability to read, write and communicate in English

· Medical Assistant - Certification from either the American Association of Medical Assistants (AAMA) or the National Healthcare Association (NHA)

· Completion of a post-secondary medical assisting program required for PCP Office (Preferred for Specialty Office)

· Basic Life Support Certification for Health Care Providers

· Strong interpersonal, customer service, time management skills

· Experience with current office technology, proficient with computer office applications (Electronic Medical/Health Records, MS Office, etc.)

· Minimum of two years’ experience in a clinical setting preferred