Clinical Liaison (Medical Assistant)

Description

Why UMP?
UMP is a physician-led organization focused on transforming musculoskeletal care through innovation, collaboration, and operational support. This role allows you to be part of that mission—delivering high-quality spine care in a thriving clinical environment.

About Panorama Orthopedics & Spine Center
Panorama is recognized for its advanced treatment options, multidisciplinary approach, and dedication to improving patients’ quality of life. As part of this team, you’ll work alongside top spine specialists in a supportive and forward-thinking practice.

Help us bring exceptional orthopedic care to the communities of Denver—where your expertise can truly make a difference.

At Panorama Orthopedics & Spine Center, we are committed to delivering exceptional patient care while fostering a culture built on Accountability, Excellence, Teamwork, Respect, and Integrity. We believe that how we work together is just as important as the outcomes we achieve.

We are seeking individuals who are passionate about serving patients, collaborating with colleagues, and contributing to a positive and professional workplace. Successful team members not only bring the necessary skills and experience to their role but also demonstrate a commitment to our core values every day.

Benefits:

• Healthcare Options: PPO, HDHP, and Surest plans with a $100/month tobacco-free discount
• Dental & Vision Insurance
• 401(k) with Annual Employer Contributions
• Additional Coverage: HSA/FSA, short- and long-term disability, life and AD&D, legal assistance, and more
• Employee Assistance Program (EAP): Employer-paid support for life’s challenges
• Generous Paid Time Off:
  • Up to 4 weeks of PTO starting out. (Increases with tenure)
  • 7 paid holidays + 2 floating holidays
  • Pay information: $21- $24/hour

#PANO

 Panorama Orthopedics & Spine Center is an Equal Opportunity Employer, Male/Female/Veteran/Disabled. Offers of employment are contingent upon successful completion of a pre-employment drug screen and background check. 

 “Applications accepted until 10/14/2026"

Position Overview

Assists in the delivery of exceptional individualized patient care under the direct supervision of a physician or physician assistant.

Essential Functions

· Provide excellent customer service to internal and external customers through prompt response and courteous communication.

· Assisting the physicians with coordination of care between other departments, testing and surgical facilities, and/or physician offices.

· Assist physician in chart completion including documentation of patient exam, assessment, and plan.

· Responsible for adding CPT and diagnosis codes into the electronic health record.

· Initiates orders for MRI, CT, US and Bone Scans as directed by the physician on the day the patient is seen.

· Provide live phone support as needed for all incoming patient phone calls within the designated subspecialty.

· Coordinates patient/clinic flow together with medical assistants.

Other:

· Anticipate ways to improve patient care and experience.

· Assists in the evaluation, development and effectiveness of systems and protocols.

· Participates in professional development activities and maintains professional affiliations.

· Other duties as assigned.

Knowledge/Skills Abilities Required

· Bachelor Degree in related field

· High School Diploma or GED with Medical Assistant Certification and preferably 2 years back office medical office experience.

· Knowledge of EHR system.

· Type at least 40 WPM.

· Excellent communication skills.

· In depth knowledge of medical terminology, pharmacology, anatomy and physiology, and surgical procedures as well as treatment modalities.

· Must be able to spell accurately.

· Strong organizational skills.

· Ability to multi-task and prioritize.

· Ability to remain calm under pressure.

· Ability to maintain quality control standards.

· Knowledge of HIPAA and OSHA requirements.

Physical and/or Mental Requirements

The physical and/or mental requirements outlined in this job description detail the requirements as the positions essential functions are typically performed. If you need an accommodation to perform the essential functions of the position, please contact Human Resources.

· For extended periods of time must be able to sit, stand, bend, lift, push, pull, stoop, walk and reach.

· Must work well under pressure

· Must be able to read, understand and follow oral and written instruction.

· Ability to communicate via telephone and written word to give and receive information to and from patients and coworkers.

· Ability to move about a clinic setting.

Disclaimer

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. It does not prescribe or restrict the tasks that may be assigned to this position, and management reserves the right to alter the position’s duties, reporting and function at any time at the sole discretion of management.

Requirements

 What Success Looks Like at Panorama

The successful candidate will:

Accountability

• Takes ownership of responsibilities and follows through on commitments.
• Meets deadlines and proactively communicates obstacles or concerns.
• Accepts responsibility for mistakes and works toward solutions.

Excellence

• Consistently delivers high-quality work.
• Pursues continuous learning and improvement.
• Looks for opportunities to enhance efficiency and patient experience.

Teamwork

• Collaborates effectively with coworkers and providers.
• Supports team goals and contributes to a positive work environment.
• Demonstrates appreciation and respect for the contributions of others.

Respect

• Treats patients, coworkers, and stakeholders with dignity and professionalism.
• Values diverse perspectives and experiences.
• Acts with courtesy and empathy in all interactions.

Integrity

• Makes decisions that reflect ethical and professional standards.
• Maintains confidentiality and protects sensitive information.
• Demonstrates honesty and trustworthiness in all aspects of work.