About the role

Memphis-Shelby County Schools is seeking a Computer Lab Assistant to manage the assigned computer lab, provide technical support to students and teachers, and administer computerized testing. The role ensures smooth lab operations through equipment maintenance, inventory management, and routine clerical duties.

Skills

Computer instruction Technical assistance Equipment maintenance Inventory management Computerized testing Clerical duties Data entry User support Troubleshooting Communication

Full job details

Purpose and Scope

The essential function of the position within the organization is to manage assigned computer lab for students' use. The position is responsible for providing basic computer instruction for students, maintaining a safe and orderly computer lab, and providing technical assistance as needed to teachers. The position works under general supervision according to some procedures; decides how and when to complete tasks.

Essential Job Functions

Operates the computer lab for students' use; provides user support and assistance.

Administers computerized testing as required.

Ensures the proper use and maintenance of computer equipment; orders lab supplies as needed; maintains inventory of equipment and supplies.

Monitors computer performance; requests maintenance and repair work as necessary.

Coordinates special classes, programs and/or projects as assigned.

Performs various routine clerical duties, which may include but are not limited to typing forms, records, reports and correspondence; entering and retrieving computer data; copying and filing documents; sending and receiving faxes and e-mails; answering the telephone.

Responds to inquiries and requests for assistance from school personnel, parents, and the general public.

Attends training and meetings as appropriate to enhance job knowledge and skills.

Performs other related duties as assigned or directed.

Minimum Qualifications

Graduation from accredited college or university with an Associate's degree, or two (2) years of college (minimum of 48 semester hours) from an accredited college or university, or a passing score on the ParaPro Assessment Test. One (1) year of experience working with children in an educational setting preferred.