Employee Health and Wellness Assistant - Medical Assistant

POSITION SUMMARY:

The Employee Health and Wellness Assistant in the Occupational and Employee Health Department supports the delivery of high-quality employee health services that promote the safety, wellness, and job readiness of all BMC Health System staff. Working under the supervision of the Registered Nurse and/or OEH clinician, the MA provides both clinical and administrative support for occupational health evaluations, surveillance programs, vaccinations, and exposure management. The MA contributes to maintaining an efficient workflow, ensuring regulatory compliance, and fostering a professional, service-oriented environment.

Position: Employee Health and Wellness Assistant   

Department: Occupational Health

Schedule: Full Time

Location: Boston, MA

ESSENTIAL RESPONSIBILITIES / DUTIES:

Tasks and responsibilities of the OEH MA may include but are not limited to:

Clinical and Technical Support

• Obtains and documents vital signs, intake histories, medications, and allergies for employee health visits.

• Prepares employees for clinical assessments and maintains efficient clinic flow by monitoring wait times and taking appropriate measures to address employee/client needs.

• Prepares vaccines, ensures vaccine cold chain integrity, and organizes all immunization supplies for RN or clinician administration.

• Performs pulmonary function testing (PFTs), audiometric testing, and vision screening after completion of required training and competency validation.

• Performs venipuncture for laboratory testing and properly labels and processes specimens in accordance with laboratory protocols and safety standards.

• Conducts respirator fit testing (qualitative) and assists with respirator medical screening documentation under appropriate supervision.

• Assists in reviewing vaccination records and verifying compliance with employee immunization requirements under RN guidance.

• Performs delegated clinical tasks within training and certification scope, following BMC policies and OSHA/DPH guidelines.

Occupational Health Program Support

• Assists with post-exposure follow-up, including scheduling, tracking, and documentation of required evaluations and testing.

• Supports surveillance programs such as respirator clearance, hearing conservation, and immunization compliance.

• Tracks completion of required screenings and communicates with employees to ensure adherence to occupational health protocols.

• Assists in the setup and logistics of on-site clinics (e.g., flu, COVID-19, or new hire screenings).

• Reviews and helps maintain accurate records of immunizations, serologies, and other required employee health documentation.

Administrative and EMR Responsibilities

• Accurately enters vital signs, histories, and other clinical data into the electronic medical record (EMR).

• Scans and indexes forms, lab results, and immunization records to maintain complete and organized employee health files.

• Coordinates appointment scheduling, follow-up communications, and documentation tracking for compliance programs.

• Identifies and communicates workflow needs, equipment issues, or barriers to nursing and management staff promptly

• Helps inspect, catalog, and maintain stocks of needed supplies and equipment and ensure exam rooms are appropriately stocked and organized

• Performs periodic maintenance and calibration on clinical equipment as required by regulation and manufacturer recommendations

JOB REQUIREMENTS

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or equivalent and successful completion of an accredited medical assistant program

PREFERRED EDUCATION AND EXPERIENCE

• Minimum of one year of experience in ambulatory care, employee health, or occupational health

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED

• Current certification as a Medical Assistant (CMA, RMA, CCMA, or equivalent)

• Current Basic Life Support (BLS) certification required (or obtained within 3 months of hire)

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED

• Certification in phlebotomy, pulmonary function testing, audiometry, and fit testing (may be obtained after hire).

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

• Basic proficiency with computer data entry and use of electronic health records.

• Ability to effectively speak, read, and write English.

• Ability to perform basic math and quantitative measurements, e.g. obtains height and weight, measures urine output, etc.

• Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner with employee and client patients, the general public, fellow staff members, outside agencies, and all other internal and external contacts.

• Organizational skills to set priorities and efficiently complete assigned work in a timely manner.

• Ability to accurately interpret and utilize basic medical terminology

• Ability to work independently and to make decisions based on department polices and established procedures.

• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information in electronic health records systems. 

• Must be able to maintain strict protocols of all confidential or sensitive information

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.