Full-Time | New Orleans Physician Services (NOPS) Endocrinology Clinic | Marrero, LA

Make a Difference Every Day

Are you a compassionate, patient-focused Medical Assistant looking to join a team where your contributions truly matter?

As a Medical Assistant (MA) or Certified Medical Assistant (CMA), you'll play a vital role in delivering exceptional patient care and creating a welcoming experience for every individual who walks through our doors. You'll work alongside physicians and clinical staff in a fast-paced primary care setting, helping patients navigate their healthcare journey with confidence and compassion.

If you're known for your positive attitude, strong clinical skills, and ability to anticipate patient needs before they even ask, we'd love to meet you.

Why You'll Love This Role

✅ Build meaningful relationships with patients

✅ Work alongside a collaborative and supportive healthcare team

✅ Use both your clinical and administrative skills every day

✅ Make a direct impact on patient outcomes and experiences

✅ Grow your career in a respected healthcare organization

What You'll Do

Clinical Responsibilities

• Obtain and document vital signs, recognizing and reporting abnormal findings.

• Assist with patient intake, rooming, and clinic flow.

• Schedule new and follow-up appointments.

• Recognize and appropriately respond to emergencies.

• Maintain exam rooms, supplies, linens, and equipment.

• Prepare, clean, and disinfect clinical equipment according to policy.

• Collect, prepare, and transport laboratory specimens as needed.

• Support patient comfort and care while considering age-specific and special needs.

Documentation & Electronic Medical Records

• Accurately document patient information in the electronic medical record (EMR).

• Access and review laboratory results, radiology reports, and outside medical records.

• Update patient demographics and coordinate follow-up care.

• Prepare safety reports when necessary.

• Protect patient privacy and maintain HIPAA compliance.

Professionalism & Patient Service

• Demonstrate reliability, integrity, and professionalism at all times.

• Deliver outstanding customer service to patients, families, and colleagues.

• Address concerns and complaints respectfully and professionally.

• Communicate clinic needs, concerns, and updates to leadership.

• Maintain strict confidentiality of patient information.

Safety & Infection Prevention

• Follow standard and transmission-based precautions.

• Promote a safe environment for patients, visitors, and staff.

• Report safety concerns promptly.

• Participate in quality improvement initiatives and clinic safety programs.

Administrative & Clerical Support

• Gather and organize clinical documentation for providers.

• Request medical records from outside facilities.

• Scan and upload documentation into the EMR.

• Answer and route telephone calls professionally and efficiently.

What We're Looking For

Minimum Qualifications

• High School Diploma, GED, or equivalent required.

• Or two (2) years of relevant healthcare experience.

• Current American Heart Association (AHA) Basic Life Support (BLS) Certification required.

Accepted Medical Assistant Certifications

We accept certifications from the following organizations:

✅ American Association of Medical Assistants (AAMA)
Certified Medical Assistant (CMA)

✅ National Healthcareer Association (NHA)
Certified Clinical Medical Assistant (CCMA)

✅ National Performance Specialists (NPCE)
Certified Medical Assistant

✅ Nationally Registered Certified Medical Assistant (NRCMA)

✅ National Center for Competency Testing (NCCT)
Medical Assistant Certification

Join Our Team

Your compassion, professionalism, clinical expertise, and commitment to patient care make a difference every single day. If you're ready to be part of a team that values your contributions and supports your growth, apply today and help us deliver exceptional care to our community.