EP Medical Assistant

Job Description​

❤️ EP Medical Assistant | Full-Time

Support Patients and Providers in Electrophysiology Care

Saint Luke's is seeking a compassionate, detail-oriented EP Medical Assistant to join our Electrophysiology (EP) team. This role offers the opportunity to support patients and providers throughout their cardiac care journey while assisting with diagnostic monitoring, patient communication, and care coordination.

If you enjoy building relationships with patients, working in a specialty clinic, and helping coordinate high-quality care, this may be the perfect opportunity for you.

🏥 About the Electrophysiology Clinic

As an EP Medical Assistant, you will play an important role in supporting both patients and providers in a fast-paced outpatient cardiology specialty clinic. This position combines direct patient support, diagnostic testing, patient follow-up, and communication responsibilities to help ensure efficient clinic operations and an exceptional patient experience.

You'll work closely with providers and care teams dedicated to diagnosing and treating heart rhythm conditions.

💻 What You'll Do

EP Medical Assistants spend their time:

✅ Preparing patients for appointments and provider visits

✅ Completing patient follow-up as requested by providers

✅ Triaging patient phone calls and addressing patient concerns according to clinic protocols

✅ Conducting and scanning Holter monitors

✅ Performing transtelephonic phone checks

✅ Documenting patient information accurately in the electronic medical record (EMR)

✅ Coordinating communication between patients, providers, and care teams

✅ Supporting efficient clinic workflows and patient care operations

✅ Delivering excellent customer service and compassionate patient care

⚕️ Clinical Environment

This position is based in an outpatient Electrophysiology clinic focused on the diagnosis and management of cardiac rhythm disorders.

EP Medical Assistants can expect to:

• Work closely with patients undergoing cardiac monitoring

• Support providers with patient care coordination and follow-up

• Assist with Holter monitor placement, scanning, and processing

• Triage incoming patient calls and questions

• Coordinate testing and communicate results as directed

• Collaborate with physicians, advanced practice providers, nurses, and clinic staff

This role is ideal for individuals who enjoy both patient interaction and detailed clinical coordination.

🌟 Who Is Most Successful in This Role?

This position is best suited for Medical Assistants who enjoy:

• Building relationships with patients

• Care coordination and patient follow-up

• Working in a specialty clinic environment

• Managing diagnostic monitoring processes

• Multitasking and staying organized

• Strong communication and customer service

• Working collaboratively with providers and care teams

• Supporting patients with complex cardiovascular conditions

Candidates who are proactive, detail-oriented, and passionate about patient-centered care will thrive in this role.

🕒 Schedule

Full-Time Position

Schedule:

• Monday through Friday
• Four 10-hour shifts per week
• Hours between 7:00 AM and 5:30 PM

Enjoy a consistent weekday schedule with no weekends.

❤️ Why Saint Luke's?

At Saint Luke's, we are committed to delivering exceptional patient care while creating a supportive environment where employees can learn, grow, and thrive. As an EP Medical Assistant, you'll be part of a collaborative team dedicated to improving the lives of patients with cardiac rhythm disorders.

If you're looking for a rewarding opportunity to support specialized cardiovascular care while making a meaningful impact on patients every day, we encourage you to apply.

Join Saint Luke's Electrophysiology team and help keep our patients' hearts beating strong. ❤️

Job Requirements

Applicable Experience:

Job Details