Front Desk Medical Receptionist- Cardiology
Richmond Heart and Vascular Associates
- Location
- Onsite (Hopewell, VA)
- Employment
- Full-time
- Level
- Mid Level
Posted 1 week ago
About the Role
Richmond Heart and Vascular Associates is seeking a Front Desk Medical Receptionist to support cardiology operations. The role focuses on patient engagement, scheduling efficiency, and administrative accuracy within a specialized healthcare environment.
Skills
Medical Receptionist
Patient Scheduling
Electronic Medical Record
AthenaHealth EMR
Insurance Verification
Co-payment Collection
Customer Service
Telephone Skills
Interpersonal Skills
Data Entry
Full job details
Description
Job description:
This position will have responsibility for:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals and monitoring patient wait times
- Ensuring availability of treatment information by accurately inputting and and updating patient information into the electronic medical record
- Verifying insurance and financial information and collecting patient co-payments
Requirements
Skills and Experience:
- High School or equivalent
- Two or more years Medical Office Front Desk experience
- Excellent telephone and interpersonal skills
- Customer service focus
- AthenaHealth EMR experience strongly preferred