Front Office Medical Receptionist
7e15729e-2e47-4f2a-8ad7-e40b03b8f4d6
- Location
- Onsite (Orlando, Florida)
- Compensation
- Up to $17/hr
- Employment
- Full-time
- Level
- Entry Level
About the role
Community Medical Group is a leading provider of Medicaid and Medicare health services operating multiple centers across Florida. The Front Office Medical Receptionist serves as the first point of contact, managing patient registration, scheduling, and insurance verification to ensure smooth clinic operations.
Skills
Benefits
- Paid time off
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Life insurance
Perks
- Professional growth
Full job details
Join Community Medical Group
Community Medical Group is seeking a friendly, professional, and customer-focused Front Office Medical Receptionist to join our team.
As a Front Office Medical Receptionist, you will be the first point of contact for patients and visitors, helping create a welcoming and positive experience at every interaction. This role is essential to ensuring smooth front-office operations, supporting patient scheduling, registration, insurance verification, and overall administrative efficiency within the medical center. This is an excellent opportunity for someone who enjoys helping others and thrives in a fast-paced healthcare environment.
Benefits
Eligible employees receive a comprehensive benefits package that includes:
• 17 days of paid time off
• 11 paid holidays and one floating holiday
• Medical, dental, and vision coverage through UnitedHealthcare
• 401(k) retirement plan with company match
• Company-paid life insurance
• Opportunities for professional growth
Key Responsibilities
• Provide exceptional customer service by greeting patients and visitors in a professional and courteous manner
• Answer and direct telephone calls while assisting with patient inquiries and requests
• Complete new patient registration and accurately enter demographic information into the electronic health record system
• Verify insurance coverage, patient demographics, and eligibility information to support accurate billing and patient records
• Conduct patient check-in and check-out processes efficiently and accurately
• Schedule, confirm, and manage patient appointments
• Collect co-payments and self-pay balances while maintaining accurate financial records
• Document patient messages, requests, and concerns according to established procedures
• Receive, scan, route, and process incoming documentation and correspondence
• Assist with forms, referrals, medical records requests, and other patient-related documentation
• Maintain efficient patient flow and help minimize wait times throughout the day
• Utilize Microsoft Office and Electronic Health Record (EHR) systems for data entry, reporting, and administrative tasks
• Ensure compliance with HIPAA, OSHA, and company policies and procedures
• Perform additional duties as assigned
Qualifications
• Previous experience in a healthcare front office, medical office, or clerical role preferred
• Proficiency with Microsoft Office applications required
• Experience with Electronic Health Records (EHR) preferred
• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Ability to understand and utilize medical terminology
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Experience processing payments and using credit card terminals preferred
• Ability to build positive working relationships with patients, providers, and team members
• Bilingual in English and Spanish or English and Creole preferred