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Full-time Medical Office Assistant (Northeast Dallas)

Aspire Allergy & Sinus

Location
Onsite (Dallas, Texas)
Employment
Full-time
Level
Entry Level
Posted 1 week ago

About the role

Aspire Allergy & Sinus is seeking a Medical Office Assistant to support clinical providers and front-office operations at their Northeast Dallas clinic. The role involves administering injections, performing diagnostic tests, and managing patient scheduling and records to ensure high-quality care for allergy and sinus patients.

Skills

Medical terminology Customer service Injection administration Vital signs monitoring Spirometry Electronic health record (EHR) Patient scheduling Insurance authorization Clinical documentation HIPAA compliance OSHA compliance Phlebotomy Patient intake Medical office administration

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
  • 401(k)

Perks

  • Free allergy testing
  • Discounted treatments
  • Employee rewards program

Full job details

Full-time Medical Office Assistant (Northeast Dallas)

Department: Clinical Support

Employment Type: Permanent - Full Time

Location: Dallas , TX

Reporting To: Jennifer Dunkin



Description

Join our clinical team as a Medical Office Assistant at Aspire Allergy & Sinus and play a key role in delivering exceptional care to patients with allergy, asthma, and sinus conditions.

In this role, you will support both the clinical and administrative sides of the clinic, assisting providers with patient care while also helping ensure smooth front-office operations. From greeting patients to administering allergy injections and coordinating patient information, you will help create a seamless and positive experience for every patient who walks through our doors.

Clinic Schedule & Hours:
This position will support our northeast clinic locations. The anticipated schedule is Tuesday 9 a.m.–6 p.m., Wednesday 8 a.m.–6 p.m., Thursday 8 a.m.–5 p.m., and Friday 8 a.m.–6 p.m. Ideally, candidates will be based in or near Plano for convenient access to these locations.

Full list of clinics locations is here: https://www.aspireallergy.com/locations#DFW 


What You'll Be Doing

Patient Care & Clinical Support
  • Support assigned medical providers in delivering high-quality patient care throughout the clinic day
  • Assist with the examination and treatment of patients under the direction of the provider
  • Escort patients to exam rooms and obtain vitals, medical history, and current medications
  • Communicate allergy testing procedures and treatment protocols to patients
  • Administer subcutaneous, intradermal, and intramuscular injections as directed by the provider and within scope of practice
  • Perform spirometry and other diagnostic testing accurately according to clinic protocols and provider direction
  • Monitor incoming pharmacy shipments and prepare medications for patient pick-up
  • Assist providers and clinical team members in responding to anaphylactic reactions and other urgent patient needs
  • Document accurate patient information in the Electronic Health Record (EHR) system
  • Maintain clinic flow and support patient volume to ensure timely and efficient care
  • Reaching out to insurance providers to obtain CT authorizations
Patient Experience & Front Office Support
  • Greet and check in patients while creating a welcoming and professional environment
  • Answer incoming phone calls and provide accurate information and assistance
  • Schedule and reschedule patient appointments using the clinic scheduling system
  • Collect patient payments for appointments and outstanding balances
  • Ensure patient demographic, insurance, and referral information is accurate in the EHR
  • Reaching out to insurance providers to obtain CT authorizations.
Clinic Operations & Administrative Support
  • Prepare patient charts and organize paperwork for upcoming appointments
  • Scan and attach documents to patient records in the EHR
  • Request medical records from outside providers when needed
  • Coordinate allergen vial transfers and assist with clinical inventory tracking
  • Maintain supplies in the clinic, front desk, and common areas
  • Process incoming mail and assist with administrative clinic tasks
  • Ensure end-of-day reports and logs are accurate and complete
Compliance, Protocols & Safety
  • Follow all HIPAA regulations regarding patient privacy and confidentiality
  • Adhere to OSHA requirements including universal precautions and sharps disposal guidelines
  • Follow clinic protocols and directions provided by clinical leadership and medical providers
  • Perform all testing and treatment in accordance with Aspire Allergy & Sinus clinical protocols and safety measures


Requirements

  • Must have basic knowledge of medical terminology
  • Must possess exceptional customer service skills
  • Must be able to effectively and clearly communicate with others to exchange information effectively
  • Must be able to administer subcutaneous, intradermal and intramuscular injections
  • Must be able to manually take patient vital signs
  • Must possess the ability to maintain effective working relationship with patients, medical staff and the public
  • Must possess the ability to react calmly and effectively in a difficult or emergent situation
  • Prolonged periods of standing, walking, bending, stooping, pushing, pulling, balance with full range of body motion including handling and lifting up to (20) lbs
  • Requires manual dexterity sufficient to operate a computer/keyboard at (50) wpm, calculator, telephone, copier and fax
  • Requires the ability to operate a motor vehicle to travel between clinics
Required education and experience
  • Must have a valid driver's license
  • 6+ Months of Front Office 
Preferred education and experience
  • Completed Medical Assistant Program or Degree
  • 1+ Years of Medical Assistant Experience
  • 1+ Years of Medical Receptionist Experience
  • Medical Assistant Certificate, vocational nurse license or related experience
  • Current CPR Certification


What Benefits do we offer Aspire Employees?

  • Medical, Dental and Vision Insurance.
  • Generous Paid Time Off and 10 Paid Holidays
  • Free Allergy Testing and Discounted Treatments
  • 401(k) + Generous Employer Match
  • Employee rewards program!
  • + More! 
Explore More About Aspire

Aspire Allergy & Sinus is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.