Lab Assistant 2

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Job Description

Primary Function of Position
The New Product Verification Department is devoted to assuring safe, reliable, and
effective products that exceed patient, surgeon, and hospital expectations. The
department plays a vital role in product and process quality, in new product development
and production, and in the quality of da Vinci Surgical System product lines, including
endoscopic instrumentation, and supporting accessories. The Product Verification
Technician will work with a team of dedicated individuals within new product
development to assure quality of new designs; to identify issues related to new designs
and processes, and to work with Test Engineers to develop harmonized test methods.
Essential Job Duties
Protocol Execution & Reporting
• Executes test protocols for clinically-based surgical simulation and automated testing
utilizing da Vinci Surgical Systems and other test equipment
• Identifies and reports problems that arise during testing, and escalates new or persistent
failure modes to appropriate engineering teams
• Provides documentation to the cognizant Test Engineer that clearly indicates the results
of product testing
• Performs instrument and accessory cleaning and reprocessing

Other Responsibilities
• Ensures successful, on-time completion of department
projects; communicates constraints to direct management
when successful project completion is at risk
• Performs a broad variety of tasks in support of product
verification and test process design as assigned by department management
• Complies with company Department and Standard Operating Procedures
• Works with Lab Manager to ensure adequate supply of test articles and other equipment
or material

Qualifications

Required Skills and Experience
• Experience working in a hardware production or test environment.
• Language Skills: Ability to read, write and understand English. Ability to read and
comprehend instructions, short correspondence, and memos. Ability to write simple
correspondence. Ability to effectively present information in one-on-one and small group
situations to other employees, supervisors, or engineers.
• Mathematical Skills: Ability to perform basic mathematical calculations. Ability to
determine the minimum, maximum and nominal value when provided with a
specification and a tolerance.
• Reasoning Ability: Ability to apply commonsense understanding to carry out
instructions. Ability to report quality issues. Ability to suggest simple process
improvements. Must be a quick learner with the ability understand complex products and
processes.
• Computer skills: Ability to use personal computers as part of daily work. Ability to use
on-line documentation.
• Other skills and abilities: Ability to work varying shifts. Ability to work in a team
environment. Ability to use basic tools and measuring equipment. Ability to work
independently and with minimal supervision. Ability to multitask, and handle tasks with
competing priorities effectively. Ability to work with biological samples, including
blood, tissue and organs.
• Integrity: Accepting and adhering to high ethical, moral, and personal values in
decisions, communications, actions, and when dealing with others
Preferred Skills and Experience
• Relevant experience in a medical device company
• Experience with MatLab
• Manufacturing experience a plus
Required Education and Training
• Education and/or Experience: High school diploma or GED
Working Conditions
• Reprocessing side requires to be standing or walking majority of the workday.

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.