Laboratory Assistant - Tisch Clinical Lab Send-Out

NYU Langone Health is a fully integrated health system that consistently achieves the best patient outcomes through a rigorous focus on quality that has resulted in some of the lowest mortality rates in the nation. For the fourth consecutive year, Vizient Inc. ranked NYU Langone No. 1 for quality care in the nation and U.S. News & World Report recently placed 12 of its clinical specialties among the top 10 in the nation. NYU Langone offers a comprehensive range of medical services with one high standard of care across 6 inpatient locations, its Perlmutter Cancer Center, and over 320 outpatient locations in the New York area and Florida. With $14.2 billion in revenue this year, the system also includes two tuition-free medical schools, in Manhattan and on Long Island, and a vast research enterprise with over $1 billion in active awards from the National Institutes of Health.

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Position Summary:
We have an exciting opportunity to join our team as a Laboratory Assistant.

In this role, the successful candidate will be responsible for screening and accessioning specimens into LIS. Tasked with reconciling specimen information as samples are submitted for examination/testing. Responsible for LIS work queues, quality control/audits, and coordination of specimen transport from provider to laboratories and between laboratories. Processes all samples according to NYU policy/procedure.

Job Responsibilities:

1. Accepts specimens from delivery person, window or pneumatic tube system. When required, ensures log/manifest matches actual specimens received, signs off on all received specimens.  Verifies that each specimen is accompanied by LIS barcode label or demographic label and acceptable requisition.  Confirms each specimen is appropriate for the test requested.  Verifies that each specimen label is complete with name, medical record number and all required information as per standard operating procedure. Verifies that the identifying information on the label matches that on the requisition and that the information on the requisition is complete and accurate.
2. Notifies appropriate personnel in cases of unacceptable samples (ie mislabeled, unlabeled, discrepant information) and documents according to department specific procedures. Resolves problems with specimen receipt and appropriateness of test requisitions/samples when possible and according to SOP. 
3. Timely processing of all samples.  Accessions(receives) sorts, racks and distributes specimens according to established procedures, making sure that special comments and instructions are observed. Processes stats and specimens with time-sensitive protocols in a timely manner. Notifies appropriate house staff and pathologists of frozen section cases. Labels specimens with LIS labels correctly as required.  Delivers specimens and labels to the appropriate laboratory or instrument.
4. Registers patients and places orders based on manual requisitions or as corrective action for improperly placed orders entered by providers
5. Answer telephones. Provides customer service to Laboratory and Medical staff. Answers telephones promptly, converses courteously and directs calls in a professional manner. Responds promptly to laboratory and medical staff who come to the laboratory.  Provides accurate information to inquiries from the medical staff. Faxes results to physicians offices or other institutions as per policy. Responds promptly to requests from providers (for example STATs and Add On requests).  In the absence of customer service personnel, communicates critical values to provider as per policy.
6. Processes Samples for Automated Instrumentation.  Enters required pre-analytic information into medical record at accessioning (source, volume, tube# etc.) Centrifugation of samples as required and placement on automated test platforms as per protocol.  May include removing caps from tubes of blood and body fluid. 
7. Arrange courier pickups as needed (portal and/or phone). 
8. General department maintenance. Cleans all laboratory work surfaces and assigned areas in accordance with laboratory protocols and documents as required.  Maintains an organized workspace and restocks supplies as needed. Notifies supervisor of any shortage of supplies
9. Follows all safety requirements for PPE and the utilization of engineering controls to maintain a safe work environment.
10. Participates in the training of new lab accessioning staff. 
11. Process and prepare patient specimens for referral to outside laboratories, ensuring accurate labeling, documentation, packaging, and shipping in compliance with laboratory procedures and regulatory requirements.
12. Verify test orders, maintain specimen integrity and turnaround expectations, track send-out status and results, and communicate effectively with laboratory staff, couriers, and reference labs to resolve discrepancies. 
13. Perform other duties as assigned.

Minimum Qualifications:

• High School Graduate.
• 0 to 6 months experience in laboratory.
• Excellent communication skills.
• Excellent computer/data entry skills.

Preferred Qualifications:
Prior accessioning experience. Knowledge of medical terminology.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

At NYU Langone Health, we are committed to supporting our workforce and their loved ones with a comprehensive benefits and wellness package. Our offerings provide a robust support system for any stage of life, whether it's developing your career, starting a family, or saving for retirement. The support employees receive goes beyond a standard benefit offering, where employees have access to financial security benefits, a generous time-off program and employee resources groups for peer support. Additionally, all employees have access to our holistic employee wellness program, which focuses on seven key areas of well-being: physical, mental, nutritional, sleep, social, financial, and preventive care. The benefits and wellness package is designed to allow you to focus on what truly matters. Join us and experience the extensive resources and services designed to enhance your overall quality of life for you and your family.

NYU Langone Health is an equal opportunity employer and committed to inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration. We require applications to be completed online.

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NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $50,165 - $53,901 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here