Skip to content
Allied Healthcare Jobs
Hennepin Healthcare

Laboratory Assistant - Toxicology

Hennepin Healthcare

Location
Onsite (Minneapolis, Minnesota)
Employment
Full-time
Level
Entry Level
Posted 5 days ago

About the Role

Hennepin Healthcare is a comprehensive, nonprofit integrated system of care in Minneapolis, Minnesota, dedicated to providing outstanding care for everyone. This role supports the Toxicology Lab by collecting and processing clinical specimens, managing data in EHR/LIS systems, and providing administrative support to the healthcare team.

Skills

Specimen processing Urine collection Electronic health record Laboratory information system Data entry Customer service Inventory management Equipment maintenance Troubleshooting Administrative support Microsoft office suite Communication

Full job details

JOB DETAILS
Department: Toxicology Lab
FTE: 1.0 (80hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: In-Person
Other: Occasional holidays rotations 

Purpose of this position: Under general supervision, performs work that involves collecting and/or processing laboratory specimens, entering data into the electronic health record (EHR) and/or the laboratory information system (LIS).  Interacts and communicates with patients, their families, and members of the healthcare team by using various communication tools in a timely and professional manner.  

RESPONSIBILITIES

Specimen Processing

  • Accurately receive, prepare, and distribute clinical specimens 
  • Perform client urine collections and complete required documentation
  • Utilize the electronic health record (EHR), laboratory information system (LIS), client software (Web Portal), Microsoft Office Suite software, and any other additional department specific software or middleware to efficiently complete daily tasks
  • Manage high-volume inquiries from clinicians and patients via phone and EHR in-baskets professionally, responding to external and internal customers’ needs/issues without transferring to another section of the laboratory 
  • Maintain normal operation and perform routine maintenance of equipment. Following established guidelines complete troubleshooting tasks or escalate for service as required to appropriate resource
    Perform administrative support work and section-specific support activities which they have received applicable training and approval to perform 
  • Assist with inventory management and supply restocking

  • Assist with training of new staff and students


     



QUALIFICATIONS

Minimum Qualifications:

  • High school diploma or GED 

-OR-

  • An approved equivalent combination of education and experience
     

Preferred Qualifications:

  • Certified or certified-eligible with a nationally accredited phlebotomy association 
    OR
  • Completion of ten quarter credits of biology or chemistry college courses 
    OR
  • Six Months of experience in a clinical laboratory setting
     

Knowledge/ Skills/ Abilities:

  • Customer Service skills