Laboratory Phlebotomist/Medical Assistant FT - Primary Care Associates of Erie

Job DetailsLevel: EntryJob Location: PCAE Metro - Erie, PA 16501Position Type: Full TimeEducation Level: High School or EquivalentTravel Percentage: NoneJob Shift: DaySUMMARY: The Laboratory Phlebotomist/Medical Assistant is a supportive position to Primary Care Associates of Erie providing administrative and supportive services to the Providers, staff, and patients.   ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Phlebotomy Ensure all lab work has an order in the patient’s chart or a written order that can be scanned into the patient’s chart. Draw bloodwork according to policy. Process and enter requisitions for all lab work.  Mark tests on the encounter form with the diagnosis code.  Call patients regarding missed appointments for bloodwork and schedule a new appointment in the computer. Clean and stock the drawing room. Monitor drawing supplies and order as necessary. Medical Assistant Call patients from waiting room and verify patient information before escorting to the exam room. Conduct vitals, check urine specimen if needed.  Log information into computer.  Room set up according to Provider preference. Clean exam rooms. Assist Physicians with procedures. Provide patient samples and answer any questions if asked or direct questions back to Physician/Provider. Assist with laundry on a daily basis. Ensure rooms are OSHA clean and up to standards every month Stock rooms on a daily basis. Scrub instruments/autoclave cleaning on a daily basis per scheduled assignment. Clean Rx cabinets to check for outdated samples. Put away clinical supplies received. Keep track of inventory to advise clinical supervisor when items need reordered. Consistently demonstrates internal and external quality customer service standards to all that request assistance, responding in a professional manner. Other duties as assigned. COMPETENCIES: Knowledge of phlebotomy services Strong organization and interpersonal skills Ability to determine appropriate course of action in more complex situations Ability to work independently, exercise creativity, be attentive to detail, and maintain a positive attitude. Ability to manage multiple and simultaneous responsibilities and to prioritize scheduling of work Ability to maintain confidentiality of all medical, financial, and legal information. Ability to complete work assignments accurately and in a timely manner Ability to communicate effectively, both orally and in writing Ability to handle difficult situations involving patients, physicians, or others in a professional manner Must be able to establish and maintain effective working relationships with Physicians, Supervisors and peers Basic typing and keyboarding skills Demonstrates flexibility by adapting to new and changing situations and duties in order to accommodate patient needs effectively Works independently Exercise judgment and makes decisions Ability to prioritize responsibilities Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance   SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.   WORK ENVIRONMENT: This job operates in a professional office environment.  Exposure to blood and body fluids, communicable diseases, chemicals, radiation, and repetitive motions.   Occupational Exposure: Category 1       Has a high risk of occupational exposure to bloodborne pathogens Category 2       Has a moderate risk of occupational exposure to bloodborne pathogens Category 3       Has a low risk of occupational exposure to bloodborne pathogens   PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Hearing:           Adequate to perform job duties in person and over the telephone. Speaking:         Must be able to communicate clearly to patients in person and over the telephone. Vision:             Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Other:              Requires frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting up to 30 pounds, pushing and pulling exerted regularly throughout a regular work shift.     POSITION TYPE/EXPECTED HOURS OF WORK: This is a full-time position.  Monday - Friday    OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. QualificationsREQUIRED EDUCATION AND EXPERIENCE: High School Diploma required