Laboratory Technician / Technologist

Department: Diagnostics – Laboratory
Employment Type: Full-Time
Reports To: Laboratory Manager / Diagnostics Operations Manager
Work Location: Chicago, IL (60647 Zip Code)

About EPIC Health

At EPIC Health, we are committed to delivering high-quality, patient-centered healthcare through reliable clinical services and efficient operations. Our Diagnostics team plays an essential role in supporting accurate laboratory testing, timely results, and effective patient care across our clinical locations.

We are seeking a detail-oriented and dependable Laboratory Technician/Technologist to perform laboratory testing, process specimens, maintain equipment, and ensure compliance with established quality and safety standards. The ideal candidate is technically proficient, organized, and committed to accuracy, teamwork, and continuous improvement.

What You'll Do

Laboratory Testing & Specimen Processing

• Receive, prepare, and process specimens according to established laboratory procedures.

• Perform assigned laboratory testing in core chemistry, hematology, and/or PCR, consistent with training, qualifications, and authorized responsibilities.

• Analyze specimens accurately and ensure results are documented and reported within established turnaround times.

• Review test results for irregularities and promptly escalate critical values, unexpected findings, or testing concerns according to laboratory protocols.

• Prepare reagents, controls, and solutions according to established procedures.

• Follow standard operating procedures (SOPs) to maintain reliable and consistent testing practices.

Equipment Operation & Maintenance

• Operate, monitor, and maintain laboratory analyzers and equipment according to manufacturer instructions and laboratory policies.

• Complete daily, weekly, and monthly maintenance tasks and document activities accurately and on schedule.

• Perform and document quality control (QC) checks, calibrations, and other required equipment verification procedures.

• Identify and troubleshoot routine equipment or workflow issues within the scope of training and authorization.

• Promptly report instrument malfunctions, QC failures, and other issues to the Laboratory Lead or Manager.

• Maintain adequate supplies of reagents, controls, and other laboratory materials to minimize testing interruptions.

Quality Assurance & Regulatory Compliance

• Follow applicable CLIA, OSHA, infection control, biosafety, and other relevant regulatory requirements.

• Maintain complete and accurate records of testing, quality control, calibration, maintenance, and specimen handling.

• Participate in proficiency testing and other quality assurance activities.

• Maintain clean, organized work areas and follow established specimen storage and disposal procedures.

• Support laboratory inspections, audits, and quality improvement initiatives.

• Protect confidential patient information and comply with HIPAA requirements and organizational policies.

Teamwork & Operational Support

• Collaborate with laboratory colleagues, team leads, management, and other departments to support efficient daily operations.

• Communicate testing issues, workflow concerns, and potential delays promptly and clearly.

• Assist with onboarding and training new laboratory staff when assigned.

• Identify opportunities to improve laboratory processes, accuracy, efficiency, and turnaround times.

• Provide constructive feedback and contribute to a culture of accountability, responsiveness, and continuous improvement.

• Perform additional duties and work at other locations as assigned based on operational needs.

What You Bring

Required Qualifications

• Relevant education, training, or experience in laboratory science, medical laboratory technology, or a related field appropriate to the assigned duties.

• Knowledge of laboratory specimen processing, testing procedures, and quality control practices.

• Ability to operate laboratory equipment and follow established testing protocols.

• Strong attention to detail, organizational skills, and accurate documentation practices.

• Ability to navigate electronic health records (EHR), laboratory information systems (LIS), and other required software.

• Understanding of laboratory safety, infection control, and biosafety procedures.

• Strong communication and teamwork skills.

• Ability to manage competing priorities in a fast-paced laboratory environment while meeting established turnaround times.

Preferred Qualifications

• Previous experience in a clinical laboratory setting.

• Experience with chemistry, hematology, and/or PCR testing.

• Familiarity with laboratory analyzers, calibration, preventive maintenance, and troubleshooting.

• Experience using Allscripts EHR, LIS platforms, or similar laboratory systems.

• Knowledge of applicable CLIA and OSHA requirements.

• Experience participating in proficiency testing, quality audits, or laboratory process improvement initiatives.

EPIC's Values & Approach

We seek team members who take ownership of their work, communicate proactively, and continuously look for ways to improve operations.

• Continuous Improvement: Identify workflow issues, examine root causes, and recommend practical solutions.

• High Performance: Prioritize accuracy, productivity, and timely completion of responsibilities.

• Accountability: Take ownership of assigned tasks and ensure concerns are addressed promptly.

• Teamwork: Collaborate with colleagues to deliver reliable laboratory results and support shared goals.

• Serious Fun: Help maintain a positive, supportive workplace while upholding high standards of patient care.

Physical & Work Environment Requirements

• Ability to sit or stand for extended periods.

• Ability to perform repetitive manual tasks requiring precision and attention to detail.

• Ability to lift and carry up to 25 pounds.

• Ability to work in a clinical laboratory environment and wear required personal protective equipment (PPE).

• Ability to follow applicable safety, infection control, and laboratory policies.

Reasonable accommodations may be available to enable qualified individuals to perform the essential functions of the role.

Why Join EPIC Health?

• Contribute directly to accurate laboratory testing and quality patient care.

• Work with a collaborative Diagnostics team.

• Develop technical skills through laboratory training and cross-functional support.

• Participate in quality improvement and operational initiatives.

• Grow professionally within an expanding healthcare organization.

What We Offer

• Competitive compensation

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Paid time off and applicable holidays

• Training and professional development opportunities

• A collaborative and supportive work environment

Employment Requirements

Employment is contingent upon successful completion of applicable background checks, verification of required qualifications, and other pre-employment requirements. All laboratory duties must be performed within the employee's training, qualifications, authorized responsibilities, and applicable regulatory requirements.

EPIC Health is an Equal Opportunity Employer.

Apply today to join EPIC Health's Diagnostics team and help deliver accurate, reliable laboratory results that support exceptional patient care.