Summary: The Laboratory Technician will be responsible for running the day-to-day operations of the lab. They will aid in research-related activities and clinical research, including collecting blood, urine/stool or tissue samples, and processing/shipping biological samples, as well as maintaining all laboratory documentation and supplies. This person must have a minimum of 12 months of laboratory experience in a healthcare setting and be able to understand laboratory priorities and establish a workflow to complete all required activities in a timely manner.

The Lab Technician must be organized, excel at multitasking, detail-oriented, an excellent communicator, and be able to provide high-quality patient care. This person will collaborate very closely with other members of the PCR team and therefore must be highly collaborative, goal-oriented, flexible, and communicative. An ideal candidate will be responsive, self-motivated, and a team player. This role reports directly to the Laboratory Manager or the site Clinical Operations Manager.

Duties and Responsibilities:

Perform lab tests, collect subject specimens, and process samples according to the corresponding study lab manual
Responsible for daily phlebotomy (venipuncture, IV catheter, or capillary collections) and specimen processing, and biological sample shipping using universal precautions
Uses proper tools such as an appropriate needle gauge and type of needle (straight needle, butterfly, or IV catheter) and judgment to obtain optimum specimens while minimizing discomfort and hazards for the patient
Collect, organize, store, and ship samples in accordance with quality control and all safety and other requirements to ensure the safety of personnel and integrity of the sample
Ship processed specimens to the central and/or local lab in a timely manner and according to study lab manuals
Track inventory of lab kits from the central lab and re-order as needed. Ensure there are no expired lab kits on the premises
Track inventory of lab supplies and shipping containers and re-order as needed
Maintain a clean and sanitary laboratory area, storage area, and lab restroom always. Clean and maintain lab equipment, including alerting the Lab Manager or Clinical Research Project Manager when recalibration of equipment is needed
Facilitating or advising the lab manager/project manager for biohazard pickups
Complete and upload lab requisitions into Clinical Research IO (CRIO) and subject folders daily, as well as file the physical copies
Distribute lab requisitions to the appropriate CRC or Research Assistant daily for filing
Receive and process deliveries for the lab (e.g., upload temperature logs into the share drive, ensure product quantity matches shipping manifest, etc.).
Maintain equipment records, temperature logs, inventory trackers, PK logs, and daily work logs in a timely manner
Complete the required data entry daily and ensure inventory is tracked in a timely manner
Retrieve subject specimens from local vendor locations if applicable (i.e., liver biopsy tissue)
Communicates pertinent medical history information to the appropriate coordinating staff
Exercises judgement within the allowable limits defined within clinical trials protocols, standard operating procedures under the direction of the study Investigator and supervisor
Interacts with internal and external personnel to include, but not limited to, physicians, nurses, administration staff, industry sponsor representatives, central laboratory/imaging personnel and clinical trial patients

Duties, responsibilities, and activities may change, or new ones may be assigned at any time.

Education/Experience:

A high school diploma or equivalent is required
Certified in phlebotomy preferred with at least 1 year of experience

Knowledge, Skills, and Other Abilities:

Strong verbal and written communication skills
Must complete CITI and GCP training before interacting with participants and must recertify every 3 years
Must complete IATA Dangerous Goods Training and recertify every 2 years
Must complete basic life support (BLS) training (training will be provided by PCR)
Proficient in all Microsoft Office applications and Clinical Research IO (CRIO) or equivalent CTMS
Valid driver's license with maintenance of a safe driving record, and an automobile that is insured in accordance with the state
Flexibility with work schedule- early shifts, late shifts, weekend shifts
Demonstrated organizational skills and outstanding time management, including keen attention to detail, with the ability to track multiple projects at one time
Intermediate-level knowledge of medical terminology
Possess impeccable integrity and personal and professional values that are consistent with PCR’s high standards and mission
Comply with the company policies, code of ethics, and guiding values always
Proficient in English and Spanish preferred

Competencies:

Must be able to effectively communicate with all levels of internal and external contacts
Ability to work independently and multitask in a fast-paced team environment
Strong people skills, including the ability to interact with individuals from diverse backgrounds and to oversee confidential matters and sensitive information with discretion and judgment
Strong organization and time management skills with an elevated level of attention to detail
Ability to quickly learn and process information
Must be able to work independently and collaborate with a team
Energetic self-starter, results-oriented, and the ability to work effectively in an entrepreneurial environment
Ability to interpret clinical research protocols and lab manuals
Strong problem-solving and decision-making skills, particularly when under pressure
Proactive in identifying, addressing, and solving issues in real time

Work Environment and Physical Demands:

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office/laboratory and/or a clinical environment.
Exposure to biological fluids and/or bloodborne pathogens.
Personal protective equipment is required, such as protective eyewear, garments, and gloves.
Occasional travel may be required, domestic and/or international.
Ability to work in an upright and/or stationary position for 6-10 hours per day.
Frequent mobility required.
Occasional squatting, kneeling, or bending.
Light to moderate lifting and carrying (or otherwise moving) objects, including medical equipment, with a maximum lift of 20-50 lbs.

Perks of working at Summit Pinnacle Clinical Research:

401k
Medical, dental, vision, long-term disability, short-term disability, FSA, and life insurance
3 weeks of paid time off
14 paid company holidays
Scrub voucher (specific positions apply)
And more!

Summit Pinnacle Clinical Research is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, disability, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Laboratory Technician Phlebotomist

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