Lead, Medical Assistant - Almara Women's Health | OGI, Maple Grove

The Lead Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties. In addition, this role will support the Clinical Assistant team members and daily operations of the clinic.

This is a full-time position working Monday - Friday varying start times 7am-8:30am (8-hour shifts), out of our Maple Grove clinic with some flexibility based upon business need & every 10th Saturday morning in Maple Grove.

Almara Women's Health | OGI is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Oversee department daily operations and staff productivity; ensure excellent patient service and delivery of care.
• Coordinate department work schedules (e.g. ensure proper staffing levels, coverage for lunch, oversee breaks, etc.)
• Partner with supervisor to ensure staff members receive recognition, development and coaching when appropriate
• Train and assist Medical Assistants as needed
• Work with supervisor to maintain consistent training policies and processes
• Actively participate in meetings and other communications processes; share information timely, accurately and completely with others as needed
• Excellent communication with all departments in the clinic; acting as a liaison between care teams and front desk
• Verifies patient information by interviewing patient, recording medical history, confirming purpose of visit.
• Measure vital signs, including weight, blood pressure, pulse, temperature, and document all information in patient’s chart.
• Obtains blood specimens by performing venipunctures and finger sticks.
• Performs in-house testing including UA, Hemoglobin, 1 hour glucose, 3 hour glucose and ICT stool samples.
• Assist physician and physician assistant in exam rooms.
• Give instructions to patients as instructed by physician or nurse practitioner.
• Ensure all related reports, labs and information is filed is available in patients’ medical records prior to their appointment.
• Keep exam rooms stocked with adequate medical supplies, maintain instruments, prepare sterilization as required.
• Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.).
• Any and all other duties as assigned

Education and Experience Requirements:

• Graduation from a Medical Assistant Program or MLT program.
• 1+ years’ experience of Medical Assistant experience in a clinic setting.
• Willing to train Medical Assistant that has completed their Externship.
• X-ray licensed or willing to obtain limited scope x-ray license to perform Bone Density scans, preferred.

Benefits & Compensation: 

• Actual starting pay will vary based on education, skills, and experience. 
• We offer a comprehensive benefits package - to learn more click here.
  • Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
  • All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Clinic

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours 
• Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision
• Travel to other work locations, if required

Notes 

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.