Lead Medical Assistant

Description

Location: 800 Denow Road, Pennington, NJ 08534
Employment Type: Full-Time
Schedule: Monday – Friday, 8:00 AM – 4:00 PM

About Live Urgent Care

Live Urgent Care is a fast-growing network of urgent care centers dedicated to clinical excellence and patient-first care. Our providers and staff benefit from state-of-the-art training programs, including access to our Patient Simulation Lab, designed to build confidence, sharpen clinical skills, and prepare our teams to deliver the highest standard of care in real-world scenarios.

Position Overview

We are seeking a Lead Medical Assistant to lead daily operations while also providing direct patient care. This unique dual-role blends leadership responsibilities with hands-on clinical and administrative duties. The right candidate will thrive in a fast-paced healthcare environment, demonstrate strong leadership, and embrace our commitment to innovation in patient care.

Key Responsibilities:

• Oversee day-to-day clinic operations to ensure efficiency, compliance, and a seamless patient experience.
• Manage staff scheduling, training, role assignments, and performance reviews.
• Monitor and manage medical supplies, inventory, and equipment.
• Lead with a patient-first approach, fostering a supportive and collaborative culture.
• Conduct audits and implement compliance with infection control, safety, and regulatory standards.
• Assist providers with exams, procedures, and occupational health services.
• Document patient encounters accurately in EMR systems.
• Perform lab tests, specimen collection, and occupational health screenings (drug testing, TB, audiometry, etc.).
• Support minor procedures (wound care, suture removal, etc.).
• Educate patients on medications, treatments, and follow-up care.
• Provide assistance with front desk duties such as patient registration and insurance verification.
  

Compensation & Benefits

• Salary: Competitive base pay, commensurate with experience.
• PTO & Holidays: Up to 2 weeks of PTO annually plus company-recognized holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, Easter).
• Benefits (after 90 days):
  • Health, dental, and vision insurance
  • Group life and AD&D insurance
  • 401(k) with 3% company match
    

Why Join Live Urgent Care?

• Cutting-Edge Training: Access to our Patient Simulation Lab for real-world clinical scenarios and ongoing professional development.
• Career Growth: Opportunities to advance into leadership roles across our expanding network.
• Supportive Culture: Work in a team-driven environment that values collaboration, learning, and excellence in patient care.
  

Requirements

Education:

• Minimum requirement of a high school diploma or equivalent
• Current certification as a Medical Assistant
• Current CPR and First Aid certification

Experience and Qualifications:

• Proven experience working as a Medical Assistant in a healthcare setting; experience in Urgent Care is preferred
• Ability to establish and maintain effective relationships with staff, patients, and families
• Willingness to take initiative and responsibility for actions
• Open to constructive criticism and feedback when necessary
• Provide exceptional customer service to patients and third-party vendors

Knowledge and Skills:

• Understanding of medical terminology and electronic medical records (EMR) systems
• Strong communication and interpersonal skills
• Excellent attention to detail and ability to work in a fast-paced environment
• Knowledge of medical procedures, equipment, and instruments
• Ability to work independently or as an active member of a team
• Competence with common PC applications including Internet, Email, and Microsoft Office.
• Excellent customer service skills
• Ability to multitask, prioritize, and manage time effectively
• Excellent verbal and written communication skills.
• Experience with EKGs and Phlebotomy preferred but not required

Physical Demands:

• Occasionally required to sit
• Occasionally required to walk
• Occasionally required to reach with hands and arms
• Occasionally required to lift moderate weights (25-50 pounds)
• Finger dexterity required
• Hand coordination required

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of their job.