Lead Medical Assistant

We're seeking an experienced and motivated Lead Medical Assistant to help lead our clinical team in a fast-paced podiatry practice. This role is ideal for a Medical Assistant who enjoys mentoring others, supporting physicians, and serving as a leader within the office while continuing to provide exceptional patient care. 

The Lead Medical Assistant performs all responsibilities of a Medical Assistant while serving as the primary resource for the clinical team. Acting as a liaison between management and staff, this position helps maintain efficient workflows, supports training and development, and fosters a positive, team-oriented environment. 

Essential Functions/Responsibilities (other duties may be assigned): 

• Serve as the primary resource and point of contact for Medical Assistant staff 
• Lead by example by demonstrating professionalism, teamwork, and exceptional patient care 
• Anticipate and plan for physician and clinic needs to ensure efficient daily operations 
• Train and onboard new Medical Assistants and educate staff on new procedures and workflows 
• Assist with interviewing and hiring Medical Assistant candidates 
• Support staff scheduling and help ensure appropriate clinic coverage 
• Oversee medical supply inventory and coordinate ordering as needed 
• Assist with annual Medical Assistant evaluations and performance reviews 
• Monitor the cleanliness, organization, and functionality of medical office equipment 
• Perform all Medical Assistant clinical duties, including assisting physicians with patient care and in-office procedures 
• Communicate personnel concerns and operational issues to management while providing support and guidance to staff 

Required Skills and Experience: 

• High School Diploma or GED 
• Medical Assistant program completion or 3+ years of clinical experience 
• CMA or RMA certification preferred
• 2 year of leadership experience preferred 
• 3 years of healthcare experience 
• Knowledge of health insurance processes, pre-authorizations, insurance verification, medical terminology, CPT codes, and ICD coding preferred 
• Ability to work in a fast-paced environment and assist wherever needed 
• Strong multitasking, communication, and customer service skills 
• Ability to travel between local office locations, as needed 
• Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams 

Benefits Offered: 

• Health Insurance (Single & Family plans available) 
• Life Insurance 
• Disability Insurance 
• 401(k) Plan with Company Match 
• Employee Discount Program 
• Paid Time Off 
• Paid Holidays 

Physical Requirements: 

The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: 

• Sit, talk, hear, and use hands to write, type, or operate office equipment 
• Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell 
• Perform repetitive motions, including reaching overhead and typing 
• Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds 
• Maintain peripheral vision, depth perception, and focus adjustments