Lead Medical Assistant - Newburgh, NY

Optum NY, is seeking a Lead Medical Assistant to join our team in Newburgh, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.  

As a member of the Optum Care Delivery team, you’ll be an integral part of our vision to make healthcare better for everyone.

At Optum, you’ll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Schedule: Monday-Friday 8:30am-4:30pm, 5 days per week with optional overtime available.

The Lead Medical Assistant participates in providing patient care at an expert skill level while serving as a team lead within the practice. The Lead MA provides leadership, training, onboarding, workflow oversight, and operational support across Cardiology, Rheumatology, Endocrinology, Neurology, Dermatology, Oncology, Nephrology, and Pulmonology. This role supports a single Newburgh location and may be assigned to various specialty areas based on operational needs.

Primary Responsibilities:

• Performs all duties at the expert level within the scope of a Medical Assistant practice, including specimen collection, venipuncture, capillary blood collection, EKGs, wound dressing changes, obtaining cultures, equipment quality checks, and sterilization of instruments and equipment
• Spends approximately 50%25 of time supporting clinic metrics, projects, workflow optimization, and process improvement initiatives
• Serves as team lead and assists with coordination of daily operations and workflows.
  Develops and manages monthly staff schedules
• Oversees workflows supporting Cardiology, Rheumatology, Endocrinology, Neurology, Dermatology, Oncology, Nephrology, and Pulmonology
• Assists with rooming patients and providing coverage during staff call-outs, lunches, and provider coverage needs, including providers working a fifth day
• Coordinates onboarding, orientation, precepting, education, and training of new staff members
• Serves as a mentor and subject matter expert for Medical Assistant staff
• Promotes a positive work environment and supports clinic culture
• Coordinates patient care as directed by providers and established policies and procedures
• Organizes exam and treatment rooms, stocks and cleans rooms, and sterilizes instruments
• Maintains inventory levels and follows up on supply discrepancies
• Creates and maintains an environment that supports infection prevention
• Performs telephone and in-person screening limited to intake and information gathering without requiring clinical judgment
• Supports and follows Standard Delegation of Orders
• Ensures Medical Assistant staff complete required training and development activities
• May be assigned to support various specialty departments within the Newburgh location based on operational needs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma or GED
• Graduate of an accredited Medical Assistant program
• 2+ years of Medical Assistant experience
• Phlebotomy experience

Preferred Qualifications:

• Basic Life Support (BLS) certification through the American Heart Association
• Team Lead, Lead Medical Assistant, or supervisory experience in a medical practice setting

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.