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UPMC

Lead Phlebotomist | Western Psychiatric Hospital

UPMC

Location
Onsite (Pittsburgh, Pennsylvania)
Employment
Full-time
Level
Mid Level
Posted 1 week ago

About the Role

UPMC seeks a Lead Phlebotomist to oversee daily department activities, ensuring accurate specimen collection and processing while maintaining a safe environment. The role involves mentoring staff, managing schedules, and ensuring compliance with safety and quality standards.

Skills

Phlebotomy Specimen collection Specimen processing Leadership Mentoring Staff scheduling Medical terminology Laboratory information systems Infection prevention Clerical tasks Documentation Patient communication Safety compliance

Full job details

Under the direction of the area supervisor, ensure that the daily activities of the department are completely accurately and on time. Maintain a safe and professional environment for clients and employees. Perform specimen collection and processing duties following established policies and procedures. Act as a coach, mentor, instructor, and resource person for new employees. Works in conjunction with and under the supervision of the medical technologists at times.

Responsibilities:

Compliance & Quality

  • Follow all policies, procedures, safety, and infection prevention standards; report issues promptly
  • Maintain proficiency in phlebotomy and laboratory procedures

Specimen Handling

  • Collect, label, process, and package specimens accurately and on time
  • Investigate and document specimen-related issues

Communication

  • Provide professional service to patients, clients, and staff
  • Verify orders, billing, and required information; escalate concerns as needed

Administrative Support

  • Complete clerical tasks and required documentation/logs

Operations & Team Support

  • Manage phlebotomy schedules and ensure adequate staffing levels
  • Prioritize/delegate tasks and support team initiatives
  • Maintain clean, stocked, and organized work areas

Leadership & Training

  • Demonstrate strong leadership skills
  • Train and mentor new staff as assigned


  • High School diploma or equivalent

  • Certification from an accredited Phlebotomy or Medical Assistant program is preferred.

  • Minimum 2 years experience, looking for 3-4 years experience.

  • Medical terminology knowledge and laboratory information system experience is preferred.

  • Must have the ability to establish work priorities and handle several procedures simultaneously.

  • Must interact with other departments.



Licensure, Certifications, and Clearances:

  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal


UPMC is an Equal Opportunity Employer/Disability/Veteran