Medical Administrative Assistant

Medical Administrative Assistant

Location: Rockledge, FL (In-person)

Our Culture: Inspire hope. Build your legacy. Build a rewarding career with Florida Digestive Health Specialists (FDHS), Florida's largest physician-owned gastroenterology practice. Since 2011, we've been dedicated to delivering exceptional digestive healthcare through compassionate patient care, clinical excellence, and advanced research. With more than 30 locations statewide and many physicians recognized as Castle Connolly Top Doctors, you'll join a collaborative team known for excellence, where your contributions are valued, your professional growth is supported, and your work makes a meaningful impact. Come grow with us and help shape the future of digestive healthcare.

Job Summary:

As our practice continues to grow, we are seeking a reliable, organized, and personable Part-Time Medical Administrative Assistant to join our team and support our mission of providing exceptional patient care.

This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys working with patients and colleagues, and takes pride in providing efficient, professional administrative support. The Medical Administrative Assistant will help ensure the smooth day-to-day operation of our office while creating a welcoming and positive experience for our patients.

Key Responsibilities:

• Call patients to confirm appointments 
• Answer and manage incoming phone calls 
• Schedule and reschedule patient appointments as needed 
• Create and maintain accurate patient charts 
• Perform data entry and update electronic medical records 
• Monitor and address fax inbox 
• Handle telephone encounters and follow-up actions 
• Prepare and send mail correspondence 
• Provide administrative support to the Office Administrator 

Qualifications:

• Previous experience in a medical office is preferred but not required 
• Familiarity with electronic medical records (EMR) systems is a plus (experience with eClinicalWorks (eCW) preferred) 
• Strong organizational and multitasking skills 
• Excellent communication and phone etiquette 
• Basic computer proficiency and data entry skills 
• Ability to work independently and as part of a team 

Requirements:

• Availability to work in person.
• Must be reliable, punctual, and detail-oriented 

Benefits: 

• Competitive salary
• 401k Retirement plan
• Professional development opportunities
• Positive and collaborative work environment

Physical Demands

The employee is frequently required to walk; sit; use hands for fine manipulation, handle or feel and reach with hands and arms using a keyboard and video display terminal. The employee is occasionally required to stand and stoop, kneel, crouch or crawl and climb stairs. The employee should be able to lift and move up to 25 lbs. 

EEO Statement: 

It is the policy of Florida Digestive Health Specialists to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

­When you join FDHS, you become part of a premier team striving to deliver unparalleled, personalized care while treating patients like family. And at FDHS, our patients are at the heart of everything we do. Join our team at FDHS and make a difference in the lives of our patients and employees alike!