Medical Assistant
Yale New Haven Health
- Location
- Onsite (North Haven, Connecticut)
- Employment
- Full-time
- Level
- Entry Level
About the role
Yale New Haven Health is a leading healthcare organization committed to patient-centered care and medical innovation. This role involves assisting providers with patient care, managing medical records in Epic, and handling administrative tasks to support effective practice operations.
Skills
Benefits
- Benefits Eligible
Full job details
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice.
EEO/AA/Disability/Veteran
Responsibilities
- 1. Performs patient care responsibilities as assigned.
- 1.1 Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team.
- 2. Performs administrative responsibilities as assigned.
- 2.1 Sends/receives patient medical records and abstracts new patient records into EPIC.
- 3. Performs environmental responsibilities as assigned.
- 3.1 Sets up instruments and equipment according to department protocol.
- 4. Performs other related organizational duties as assigned
- 4.1 Maintains patient autonomy, confidentiality and dignity.
- 5. May assist and/or perform chaperone duties for patient medical procedures as needed.
Qualifications
EDUCATION
High School diploma or equivalent required. Must meet one of the following requirements: graduation from an accredited medical assistant (MA) certificate program or Phlebotomy program, certification as a certified nursing assistant (CNA), emergency medical technician (EMT), or paramedic. Employees who join YNHHS through a merger or acquisition may satisfy educational requirements by demonstrating the appropriate combination of education, relevant experience, and current competencies.
EXPERIENCE
Minimum of one (1) year of experience as a medical assistant (MA), certified nursing assistant (CNA), emergency medical technician (EMT), ambulatory care associate (ACA), patient care associate/technician (PCA/PCT), paramedic, or phlebotomist required. New graduates from an accredited medical assistant certificate program, with less than one (1) year of experience, will be considered.
LICENSURE
Certification/registration (CCMA/CMA/AAMA/RMA) preferred. Certification/registration may be accepted in lieu of graduation from an accredited MA school. Certification in Basic Life Support (BLS) preferred.
SPECIAL SKILLS
Excellent, organizational, communication, customer service and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective and tactful written, verbal and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.
PHYSICAL DEMAND
Must complete work in a timely fashion.
YNHHS Requisition ID
195502