Medical Assistant 1

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The Clinical Translational Research Site has an exciting opportunity for a full-time Medical Assistant 1 to work on-site in Miami, FL.

CORE JOB SUMMARY

The Medical Assistant (MA) 1 will perform multi-skilled tasks to assist the medical providers. The MA shall assist patients’ healthcare management and clinical procedures in a culturally competent manner utilizing evidence-based standards of quality, safety, and service. The MA provides hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA to a Nurse or Designee in charge of the unit/clinic.

The MA shall adhere to ethical and legal standards of professional practice, recognize, respond to emergencies, and demonstrate professionalism. The MA provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The MA works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.

CORE JOB FUNCTIONS
Caring Science:

• The Medical Assistant (MA) provides overall care with loving kindness. As a member of the team, the MA will utilize creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.

• Encourages patients to speak honestly about their feelings, no matter what they are feeling. The MA creates a safe comfortable environment that allows the patient to heal physically and spiritually. Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.

Organization and Work Role Functions:

• Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally. Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.

• Contributes to team building by participating in unit/clinic programs and meetings. Commits to positive morale, using constructive and effective conflict resolution skills. Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.

• Attains educational knowledge and competencies that reflects current clinical practice skills. Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.

• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).

• Meets diverse communication needs of patients with Limited English Proficiency (LEP).

Professional Practice:

• Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations. Incorporates protocols and standards of care into daily practice.

• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.

Core Duties:

• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.

• Demonstrate knowledge of basic medical terminology.

• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.

• Understands the importance of medical and surgical asepsis. Prepares patients for physician’s care with basic instruction and information regarding examination procedures.

• Performs routine laboratory tests.

• Perform vital signs, EKG, phlebotomy, and document in patient’s medical record.

• Observes and reports patient’s signs or symptoms changes.

• Administers medication safely as directed by the physician. Assists in patient care activities such as walking.

• Escorts and transports patients to various hospital locations.

• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.

• Schedules patients for tests and completes required forms for laboratory work.

• Provides patient with provider’s care instructions and information.

• Maintains accurate and complete patient records and documentation. Orders, stocks, and inventories supplies, and assists in performing clerical duties.

• Adheres to University and unit-level Policies & Procedures and safeguards University’s assets.

*Note: Designee in charge of the unit shall assign specific functions and competencies pertinent to the unit. Physician in charge shall review and sign-off all Medical Assistant’s competencies and evaluations.

Important Note: Medical Assistants (MA) working in Hospital-based units will not perform any type of medication administration.

CORE QUALIFICATIONS
Education:

• High school diploma or equivalent

• Graduate from an approved Medical Assistant educational program recognized by the U.S. Department of Education (USDE).

• Note: (If MA presently has, an active MA certification, school verification and exceptions may apply.)

Certification and Licensing:

• Approved MA Certifications:

• CMA- Certified Medical Assistant - American Association of Medical Assistants (AAMA)®

• RMA- Registered Medical Assistant - American Medical Technologists (AMT)

• CCMA- Certified Clinical Medical Assistant- National Healthcare Association (NHA)

• NCMA - National Certified Medical Assistant (NHA - NCCT)

• NRCMA - Nationally Registered Certified Medical Assistant (NAHP)

• MA - Medical Assistant without an approved certification must:

  • provide proof of completion, from an approved educational program

  • sign an Agreement Statement, stating candidate shall obtain a National wide or Statewide MA certification no more than 12 months from the date of hire.

Additional certification:

• American Heart Association (AHA) Basic Life Support (BLS) for healthcare providers

• HIV & AIDS Certification: Florida HIV/AIDS Healthcare Professional Continue Education (CE) Certification

Experience:
No previous experience required

Knowledge, Skills and Abilities:

• Strong, effective communication skills with patients, families, and clinical team 

• Ability to adapt and exhibit flexibility to handle new, different, or changing environments

• Demonstrates strong time management skills to prioritize and act proactively

• Ability to uphold professional ethics and maintain patient confidentiality 

DEPARTMENT SPECIFIC FUNCTIONS

1.Confirm valid signed and dated informed consent for each research participant from P.I. and/or their representative before beginning any part of the study. 2.Provide direct research participants hands-on care in conducting the clinical study components according to the protocol (e.g., phlebotomy, frequent blood or another sampling, anthropometric measures, etc.).

3.Assist with scheduling participant appointments to the CTRS sites and coordinating visits with other professional services.

4. Measuring and recording vital signs (blood pressure, temperature, pulse, etc.). 5. Assisting the physician or nurse with examinations and minor procedures.

6. Preparing and maintaining examination rooms.

7.Responsible for accurately collecting, handling, preparing, and shipping research specimens as required by the individual study protocol.

8.Responsible for providing complete and timely reporting of pertinent clinical findings and results to PIs and/or study physicians.

9. Act as liaison between CTRS site and study participants, Investigators, and/or study personnel.

10. Maintain accurate site documentation, including physician orders, nursing flowsheets, samples, and shipment logs.

11. Participate in Site Initiation Visits (SIV) as required by the study team and/or sponsor.

12. Attending CTRS In-Services for study protocols and team meetings. 13.Maintain cost-effectively an appropriate inventory of clinical supplies for each CTRS site.

14. Submit required and requested documentation in a timely and complete fashion.

15. Review/onboard clinical research protocols - laboratory manuals.

16. Maintain compliance with the University of Miami and all Governing agency guidelines, policies, regulations, and requirements.

17. The position requires mobility across different buildings within walking distance. It also requires support at various UHealth satellite locations as needed.

18. Completes mandatory education and training that includes a review of specific needs and other competencies required by the University of Miami and UHealth system and other pieces of training. – ULearn, Citi Training, Bio Safety, Lab Safety, OSHA, HIPPA.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

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