Medical Assistant

Where You’ll Work

Virginia Mason Franciscan Health brings together two award winning health systems in Washington state - CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region.

Job Summary and Responsibilities

As our Medical Assistant, you will play a vital role in delivering quality patient care by working closely with physicians to support clinical operations and ensure patients receive attentive, professional service at every visit.

Every day you will assist physicians with a variety of clinical duties, take patient histories, and administer injections. You will assist in examinations and procedures, and perform laboratory and radiological examinations.

To be successful in this role, you will need strong clinical skills, attention to detail, and the ability to work effectively alongside physicians and other care team members to deliver safe, efficient, and compassionate patient care.

• Scheduling & Care Coordination – Coordinates and schedules patient/provider services, maintains provider schedules, prepares charts, coordinates pre-authorizations and referrals, and manages insurance updates, filing, and records (test results, x-rays, prescription refills)
• Patient Communication – Serves as primary patient contact; answers phones, schedules and confirms appointments, explains appointment logistics, keeps patients informed of delays, and routes calls per urgency guidelines; performs phone and in-person screening
• Office & Supply Management – Manages office supplies and patient education materials, coordinates durable medical equipment delivery/return, and sorts mail and communications
• Patient Flow & Rooming – Facilitates rooming by taking medical histories and vital statistics, obtains last visit notes and/or lab results, prepares patients for exams and procedures, and explains tests and results while informing patients of outcomes
• Clinical Procedures – Performs specimen collections, capillary draws, injections (intradermal, subcutaneous, IM), venipuncture, waived testing (glucose/urine), medication and vaccine administration, and assists with minor procedures and sterile/aseptic techniques
• Infection Control – Maintains standard precautions by cleaning and organizing exam rooms, sterilizing equipment, disposing of bio-hazardous materials, and handling autoclave wrapping

Job Requirements

Required

• High school diploma or GED
• Graduation from an accredited Medical Assistant training program, or validation of equivalent military training (i.e. Hospital Corpsman)
• Active Washington State Medical Assistant – Certified licensure
  • May hold Interim MA-C with a probationary period to obtain permanent MA-C licensure within six (6) months of hire or before expiration of the Interim certification
• BLS-RQI
• Six (6) months of customer experience

Preferred

• One (1) year of Medical Assistant – Certified experience
• Knowledge of insurance concepts