Medical Assistant

Job Summary Description

Davis Behavioral Health is seeking full-time Certified Medical Assistant or Medical Secretary to work on the medical team, assisting psychiatrists and nurse practitioners on the adult and youth teams. Under the direction of the Medical Director, Psychiatrists, and Psychiatric Mental Health Nurse Practitioners, Medical Assistants assist prescribers and clients in the Adult Medical and/or Youth Medical programs by performing administrative tasks to support patient care and keep the medical programs running efficiently.

Please visit the DBH career page (here) to apply for this position as quick applications through sites like Indeed and others may cause delays as critical information is not required on those sites. Please remember to add email addresses for all references to avoid delays in the recruitment process. Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including NO use of medical marijuana.

Program Description

At DBH, providers work hard to ensure that our clients have the right treatment plan to help them on their journey toward better mental health. For some clients, that treatment may include the use of prescription medications to help manage the symptoms associated with mental health conditions. The DBH medical team coordinates and provides the medication management services help those clients that require medication as part of their treatment plan.

Essential Job Functions and expectations

• Obtain and manage medical records and laboratory results.
• Receive, triage, and return phone calls in a timely and professional manner.
• Coordinate care and communicate effectively with providers, patients, and external agencies.
• Accurately enter documentation into the EMR within established timeframes.
• Perform additional duties as assigned to support clinic operations.

 Position Job functions

• Obtain and document vital signs.
• Assist with medication management, including processing refill requests.
• Support prior authorization processes for medications and treatments.
• Perform point-of-care testing, including Urine Drug screen testing.
• Administer injections (for certified Medical Assistants only).
• Obtain and manage medical records and laboratory results.
• Receive, triage, and return phone calls in a timely and professional manner.
• Prepare and process clinical correspondence, including letters and forms.
• Accurately enter documentation into the EMR within established timeframes.
• Perform phlebotomy and collect laboratory specimens.
• Perform additional duties as assigned to support clinic operations.

Physical Demands

• Ability to perform clinical tasks including standing, walking, bending, and assisting patients.
• Ability to lift and carry medical supplies and equipment as needed.
• Clinical outpatient behavioral health setting.
• Exposure to patients with psychiatric and/or substance use conditions.
• Requires the ability to maintain professionalism in potentially stressful or emotionally charged situations.

General Behavior

• Be aware of and comply with established policies, processes, and protocols, including those outlined in the DBH Employee Handbook.
• Make good use of time by focusing on priority tasks, minimizing office chit-chat and personal conversations that distract from performance requirements. Be accountable with the use of accrued sick leave and vacation time.
• Be a valuable team member by contributing to a supportive working environment with other staff and taking advantage of opportunities to assist others when time allows.
• Be solution focused by maintaining a positive problem-solving attitude by always presenting problems and concerns with possible solutions and not just the problems themselves.

Required Qualifications

Education

Required

High school diploma, or equivalent

Completion of an accredited Medical Assistant training program.

Must complete and maintain Targeted Case Management (TCM) certification.

Must be completed within 30 days of hire.

Must complete and maintain First Aid and CPR certification.

Must be completed within 30 days of hire.

Preferred

Medical Assistant Certifications

Experience

Preferred Experience

Previous experience working as a medical assistant.

Previous experience working with individuals with severe mental illness and/or substance use disorders

Skills & Abilities

Required

• Proficiency in basic clinical procedures (vital signs, injections, specimen collection).
• Strong computer skills, including EMR proficiency.
• Excellent organizational and time management abilities.
• Ability to multitask and prioritize in a fast-paced environment.
• Effective verbal and written communication skills.
• Ability to maintain professionalism and composure in high-stress or emotionally sensitive situations.
• Strong attention to detail and accuracy.
• Ability to work independently and collaboratively within a multidisciplinary team.
• Ability to establish and maintain effective working relationships with staff and community partners.

Preference will be given for applicants who are fluent in Spanish, but this is not a requirement for employment in this opening.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Classification

This position is classified as full-time, non-exempt and the successful candidate will work 40 hours per week.

Compensation

The starting wages for medical assistants at DBH is $21.25 per hour. Credit for previous demonstrated professional experience may be considered up to 10 years.

Schedule

The successful candidate will work the following schedule:

Monday through Thursday 8:00 am to 5:30 pm

Friday 8:00 am - 12:00PM

Location

This position will be housed at the DBH Main Street Clinic located at 934 South Main, Layton, Utah 84041.

Experience

Preference is to hire a Certified Medical Assistant in good standing. Candidates who are pursuing medical assistant certification, have experience as either a Certified Nursing Assistant (C.N.A.) or other experience directly related to the functions of this position may also be considered.

DBH utilizes an electronic health record system, so computer literacy is a must for employment at our agency.

Previous experience working in a behavioral health setting is preferred.

In addition, the successful candidate must possess the following skills and abilities:

Be able to assess patient status and evaluate for improvement or worsening in condition.

Assess accurately for withdrawals of controlled substances.

Work as part of an multidisciplinary team.

Be organized.

Chart accurately and in a timely manner.

Preference will be given for applicants who are fluent in Spanish, but this is not a requirement for employment in this opening.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Benefits

Davis Behavioral Health, Inc. offers an incredible valuable and comprehensive benefits packages to eligible employees. A copy of the current DBH Benefits Guide is available upon request.

DBH benefits include:

Medical Insurance with multiple plan options - The current carrier and network is SelectHealth Share.

High Deductible Health Plan with a sizeable employer Health Savings Account contribution

Dental Insurance - The current carrier and network is Dental Select Platinum.

Vision Insurance - Offered by VSP

Flexible Spending Account (FSA)

Annual healthcare spending limit: $2,750

Annual dependent care spending limit: $5,000

Retirement

Utah Retirement System participating agency

401(k) - DBH matches up to 2% of annual earnings

Voluntary employee-funded options available (457 Plan Roth IRA)

Life and Accidental Death and Dismemberment Insurance

Employee :2x your base annual earnings, rounded to the nearest $1,000, to a maximum of $300,000

Spouse: $10,000

Child(ren): $5,000 on each eligible dependent child

Basic Life and AD&D Benefit Amounts

Voluntary Life and AD&D Insurance

Long-term Disability

Health Reimbursement Account offered to employees to voluntarily opt out of DBH medical and/or dental insurance

Up to $2,860 per year contributed by DBH after required employee contribution

Voluntary Insurance - Administered by Allstate

Voluntary Accident

Voluntary Identity Protection

Voluntary Critical Illness

Employee Assistance Program (EAP)

Offered through the SelectHealth LiVe Well program.

Health Reimbursement Arrangement (HRA)

Available for employees who opt out of medical and/or dental insurance coverage.

DBH Criminal Background Check & Drug Screening Disclaimer

Davis Behavioral Health is a drug-free workplace and requires all employees to successfully pass a pre-employment drug screening. DBH will not hire individuals currently using illegal drugs or abusing alcohol; therefore, making employment at DBH conditional upon successfully passing pre-employment drug screening by providing a valid sample. Candidates who are offered employment are required to report for a drug screen at an Intermountain WorkMed location within 24 hours of being requested to do so by the DBH Human Resources Department.

Davis Behavioral Health works with Federal grants and must comply with the Federal drug laws, including no use of medical marijuana.

Further, all employees at DBH must successfully pass a pre-employment criminal background check as part of DBH's licensing agreement with the State of Utah. Failure to pass either screening will result in the termination of any job offer submitted and/or employment for any individual who has started employment while the criminal background screening is in process. Pending and/or open charges will likely impact a candidate's ability to pass the pre-employment criminal background screening.