Medical Assistant

Silver Ridge Recovery w/ Pyramid Healthcare – Mills River, NC
Full-Time | $17–$19 per hour

Summary

The Medical Assistant supports the delivery of medical and residential treatment services through direct client interaction, medical support activities, medication-assisted treatment (MAT) support, specimen collection, client monitoring, and coordination of medical-related administrative functions.

This position is an important member of the multidisciplinary treatment team and helps promote client safety, engagement, and continuity of care.

Essential Duties & Responsibilities

• Support medical and medication-assisted treatment (MAT) services through client monitoring, observations, and medical support activities.

• Obtain and document vital signs, capillary blood sugars, urine specimens, and other medical information as directed.

• Report significant changes in client condition, medical concerns, or treatment needs to appropriate clinical or nursing staff.

• Conduct toxicology screening activities, including specimen collection, documentation, processing, and communication of results to the treatment team.

• Observe and document medication dispensing activities as assigned and in accordance with organizational procedures.

• Assist with admissions documentation, records collection, and coordination of required medical information.

• Maintain unit inventory and assist with ordering, receiving, stocking, and monitoring supplies.

• Assist with client education, medical questions, appointment follow-up, and treatment engagement activities.

• Collect and document client payments in accordance with organizational procedures.

• Collaborate with treatment team members to support client care, communication, and continuity of services.

• Maintain confidentiality and exercise discretion regarding all company and client information.

• Complete all required training designated by the company and applicable accreditation/licensing entities.

• Perform other duties as assigned.

Required Qualifications

North Carolina

• High school diploma or equivalent required.

• Active certification valid in North Carolina as a Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA), or Certified Pharmacy Technician (CPhT) required.

• Experience in a drug and alcohol treatment and/or residential setting preferred.

• Current CPR, AED, and First Aid certification preferred.

Knowledge, Skills & Abilities

• Strong oral, written, and interpersonal communication skills.

• Ability to establish and maintain professional and therapeutic relationships with clients.

• Ability to gather, analyze, and communicate medical and treatment-related information.

• Ability to maintain accurate documentation and records.

• Ability to recognize and appropriately respond to medical concerns and crisis situations.

• Strong organizational, time-management, and multitasking skills.

• Ability to maintain confidentiality and professionalism.

• Ability to work effectively within a multidisciplinary treatment environment.