Medical Assistant

Department: UHC: Surgery - Clinic/Head and Neck

Job Summary: The Medical Assistant is assigned to perform patient-oriented procedures, tasks, and workflows from patient check-in to check-out at all LLUHC sites, within scope of education and training, and under the supervision of physician, supervisor, and/or licensed staff person. Provide MA coverage to the various LLUHC Departments as requested/required. Exemplifies the Values and Mission of LLUHC. Performs other duties as needed.

Education and Experience:  Proof of completion required from a Credentialed or Nationally Recognized Medical Assistant (MA) program.  Minimum of up to one year of clinical experience as a Medical Assistant required, two years’ experience preferred. Electronic Medical Record (EMR) user preferred

Knowledge and Skills: Knowledge of outpatient clinic front office and back office practices and policies, Electronic Medical Record (EMR) user preferred.  Able to consistently and effectively us computer keyboard. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position.  Operate/troubleshoot basic office/patient care equipment required for the position. Relate and communicate positively, effectively, and professionally with others; work calmly and respond courteously when under pressure; collaborate and accept direction. Communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Distinguish colors and smell as necessary for patient care; hear sufficiently for general conversation in person and on the telephone or other electronic mode. Identify and distinguish various sounds associated with the workplace and patient care; see adequately to read computer screens, medical records, and written documents necessary to the position; discern temperature variances through touch necessary for patient care.

Licensures and Certifications: Basic Life Support- Provider Course (BLS) certification from the American Heart Association (AHA) required.   Phlebotomy certificate preferred.  Valid/Current unrestricted California Driver's license required. Valid/Current auto insurance required.