Medical Assistant

Medical Assistant – Make an Impact

If you love the idea of making an impact on your community with a strong mission oriented organization, we want to hear from you. Planned Parenthood of Florida is seeking a dedicated Medical Assistant to join our talented team in our Naples health center. You will be an integral part of our culture which fosters a commitment to our workplace values, respect, caring, support, effective communication, teamwork, collaboration, accountability and responsibility.

This position will primarily support front office operations, including patient registration, scheduling, insurance verification, and customer service. The selected candidate will receive cross-training to perform back-office Medical Assistant responsibilities as operational needs require.

Our mission

We believe that reproductive self determination and the right to privacy are core human freedoms. Our mission is to provide exceptional cutting edge sexual and reproductive health care, including abortion, through education, advocacy and clinical services that are affordable, accessible and available to all people in the community, regardless of income, race, marital status, religion, or sexual orientation.

Please visit us at www.ppfl.org to learn more.

Important: This position requires a Level 2 background screening through Florida's Care Provider Background Screening Clearinghouse as a condition of employment, pursuant to Chapters 408 and 435, Florida Statutes. https://ahca.myflorida.com/health-quality-assurance/bureau-of-central-services/background-screening/clearinghouse

Snapshot of Key Accountabilities of the Medical Assistant

• Primarily support front office operations by greeting patients, registering patients, scheduling appointments, verifying insurance, collecting payments, maintaining accurate documentation, and providing exceptional customer service. As training is completed and operational needs require, provide back-office Medical Assistant support.
• Conduct patient intake, including medical and social histories, and perform STI screenings and point of care testing.
• Educate patients in a non directive manner on birth control options and pregnancy related services, supporting informed decision making.
• Ensure exam rooms are properly prepped and sanitized between patients, and assist with clinical tasks, procedural support and lab work in accordance with medical standards.
• Provide excellent patient service aligned with Planned Parenthood's values of respect, equity and inclusion.
• Accurately maintain patient records and documentation while upholding confidentiality and compliance standards.
• Support the daily operations of the health center through cross functional collaboration, flexibility and accountability.

Experience and Education of the Medical Assistant

• High School graduate or equivalent.
• A minimum of one year of hands on clinical experience as a Medical Assistant is preferred.
• New graduates from accredited Medical Assistant programs may be considered for the right candidate.
• Medical care and reproductive health experience is helpful.
• Experience working with the public.
• Ability and willingness to primarily support front office operations while completing cross-training for back-office Medical Assistant responsibilities.
• Ability to learn ultrasound support, procedural assistance and AB lab functions as well as other skill enhancements at the discretion of the affiliate.
• Strong understanding of and personal commitment to reproductive rights and the mission of Planned Parenthood.
• Excellent organizational, communication and sound decision making skills.
• Commitment to efficiency and quality.
• Comfort discussing sexuality, contraception, sexually transmitted infections and pregnancy options.
• Ability to recognize and function appropriately in sensitive situations.
• Experience working with Microsoft Office Suite is preferred.
• Bilingual skills in Spanish or Creole are required.

What does it take to thrive here

• Strong commitment to our mission and values.
• Ability to relate to and care for diverse populations and communities.
• Conscientious, cooperative and detail oriented.
• Stable, dependable and accountable.
• Friendly and professional demeanor that helps patients feel comfortable.
• Flexibility to occasionally support another health center location if operational needs arise.

Benefits and Compensation

• Hourly compensation range for Medical Assistant, starting at $18.00 per hour, commensurate with experience and local market conditions.
• Eligible for all applicable benefits effective the first of the month following 30 days from your hire date.
• We value work life balance and offer generous PTO and holidays.

Planned Parenthood of Florida is a Drug Free workplace and an Equal Employment Opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.