Medical Assistant

About the Role

The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties Medical Assistant may vary based upon office location and department structure.

What You’ll Be Doing

• Administrative tasks as answering incoming phone calls, addressing patient requests and scheduling appointments as needed, contacting patient no-shows and rescheduling appointments on an as-needed basis, distributing patient records to the medical staff, and being responsible for new patient chart prep, ensuring all medical information is accurate and available for review by proper personnel.

• Processes outgoing patient referrals as required, along with checking out, discharging of patients, and collecting any necessary copayments.

• Ensures all supplies are properly stocked and maintains an effective work area

• Schedules patient appointments and medical procedures (x-rays and diagnostic testing) using the EMR system as needed. Also obtains surgical and diagnostic insurance authorizations.

• Prepares examination room and ensures the necessary supplies required for patient care are readily available, also ensuring examination rooms are cleaned and supplies are stocked. 

• Greets patients in the waiting area in a prompt, courteous, and helpful manner and escorts them to the lab or applicable examination room for their scheduled appointment to prepare the patient for their appointment (i.e., assists patient in placing personal belongings in the appropriate place in the exam room).

• Ensures any medications brought to the visit by the patient are placed into the patient’s chart. Verifies the patient’s history prior to seeing the physician.

• Obtains patient’s vital signs, including weight, blood pressure, respiration, and pulse, and ensures they are recorded in the EMR.

• Assists the physician with office procedures to carry out a specific task, as a second pair of hands do not requiring the administration of medications. 

• Collaborates with the RNs and LPNs to provide high-quality patient care. 

• MA maintains working knowledge of OSHA compliance standards and applies these policies and procedures to daily responsibilities and completes, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements.

What We Expect from You

• High School graduate or equivalent required

• Medical Assistant degree from an accredited vocational institution, or a community college course in Medical Assisting.

• Minimum of one (1) year of experience preferred

• Certification in Medical Assisting is strongly preferred

• Travel to other clinics as needed

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills

To perform this job successfully, an individual should have thorough knowledge of computer information systems. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.

Work Environment

This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Travel

Travel is primarily local during the business day.

What We are Offer You

At U.S. Urology Partners, we are guided by four core values.  Every associate living the core values makes our company an amazing place to work.  Here “Every Family Matters”

Compassion

Make Someone’s Day

Collaboration

Achieve Possibilities Together

Respect

Treat people with dignity

Accountability

Do the right thing

Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.

About US Urology Partners

U.S. Urology Partners is one of the nation’s largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services.

With a network of more than 80 locations across seven states, U.S. Urology Partners continues to play a key role in advancing innovation and access to urological services. As a partner to independent, community-based urology practices, U.S. Urology Partners enables them to focus on delivering premier care to the patients they serve and is backed by leading global investor General Atlantic.

U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.