Medical Assistant

Medical Assistant
QuickMD | Birmingham, Alabama | Full-time, in person | $17.00 to $21.00 per hour

About the role
QuickMD is a national telehealth company that connects patients with licensed clinicians, with a focus on opioid addiction treatment. We are looking for a dependable, patient-focused Medical Assistant for our Birmingham clinic. You will be the first face and voice patients meet, working alongside our on-site registered nurse. The role centers on the front desk and includes clinical support tasks.

What you will do

• Answer the clinic phone promptly and professionally, schedule and reschedule appointments, take messages, and route calls to the right clinical or administrative staff.
• Greet patients on arrival, confirm appointments and demographics, and direct them to the right area of the clinic.
• Check patients in and out and update patient records in our EMR.
• Assist with drug screen collections (saliva swab) following our chain-of-custody procedures, including specimen labeling, documentation, and secure handling.
• Verify patient identity, obtain required consents, and complete collection forms accurately.
• Keep collection and exam areas clean and stocked, and report supply shortages.
• Maintain strict patient confidentiality and follow HIPAA in everything you do.
• Support the nurse and clinic staff with other medical assisting tasks as assigned, such as rooming patients and recording vital signs.

What we are looking for

• High school diploma or GED.
• Current BLS/CPR certification, or the ability to get it within 30 days of hire.
• Strong phone and customer service skills, and comfort with a high call volume.
• Attention to detail and the ability to follow strict procedures.
• Basic computer skills, including scheduling or EHR software.
• Availability for a 40-hour week, including one weekend day (Saturday or Sunday) every week.
• A passing background check.

Nice to have

• National Medical Assistant certification (CMA (AAMA), CCMA (NHA), RMA (AMT), or NCMA (NCCT)), or completion of an accredited Medical Assistant program.
• Specimen collection training or certification.
• One or more years of experience in an outpatient clinic, urgent care, or occupational health setting.

Work environment
This is an in-person role in a clinic. It involves standing and walking for long periods, occasionally lifting up to 25 pounds, and frequent use of a computer and phone. Exposure to bodily fluids is possible. We provide protective equipment and training.

Pay and benefits
$17.00 to $21.00 per hour, depending on experience and certification. This is an hourly, non-exempt position. Full-time employees are eligible for medical, dental, and vision coverage, employer-paid disability and life insurance, a 401(k) with an employer contribution, paid time off, and paid holidays.

QuickMD is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law. Applicants who need a reasonable accommodation for a disability, pregnancy, or a religious practice can request one at any point in the hiring process.