Medical Assistant Certified I - Family Medicine

Located in the heart of Washington, we enjoy open skies, snow-capped mountains, and the lakes and rivers of the high desert. We are the proud home of orchards, farms, and small communities. Confluence Health actively supports the communities we serve and their quality of life through our community support program and through our individual efforts as involved community members.

Full Time Employees of Confluence Health receive a wide range of benefits in addition to compensation.

• Medical, Dental & Vision Insurance
• Flexible Spending Accounts & Health Saving Accounts
• Paid Time Off
• Generous Retirement Plans
• Life Insurance
• Long-Term Disability
• Gym Membership Discount
• Tuition Reimbursement
• Employee Assistance Program
• Adoption Assistance
• Shift Differential

For more information on our Benefits & Perks, click here!

$3,000 Sign On Bonus for Certified Medical Assistants!

No experience necessary.

Must have active MA-C license and be an external applicant.

*Requires 1 year commitment to Confluence Health*

The Medical Assistant Certified will assist the provider and health care team in providing excellent customer service and quality patient care by performing a variety of clerical and patient-related tasks.  Duties may include but are not limited to: injections, measuring patient vital signs (weight, height, blood pressure, pulse, respirations, and temperature), managing rooming and patient flow,  pre-visit preparation, assist with the patient visit, post-visit duties, informing the provider of schedule changes that impact patient flow.  May assist with front office activities, scheduling tasks and reporting test results as directed by the provider.

Position Reports To: Practice Manager

1. Greets patients in a prompt and friendly manner and prepares patient for exam; in conjunction with clinical team to maintain timely flow of patients.

2. Obtains and records appropriate vital signs, per department protocols or guidelines in the electronic medical record (EMR).

3. Obtains patient medical history and reason for visit; documents accurately, in order to maintain a complete and legally correct medical record.

4. Administers injections and medication as directed by the provider.

5. Assists in procedures and minor emergencies, as directed by the provider or RN with in the Medical Assistant Certified scope of practice.

6. Schedules lab, x-ray, and other tests as directed by the provider. Instructs the patient in routine collection of samples; testing procedures and general requirements by specific depts. Provides follow-up lab results and callbacks to patients as delegated.

7. Communicates with patients, relays important information to the provider, and provides follow-up to the patient. Tasks may include contacting the pharmacy with medication orders and medication refills.

8. Responsible for maintaining clean exam rooms, cleaning instruments and stocking items for use in the exam and procedure rooms daily.

9. Available to “float” as this role involves cross-coverage for clinics to ensure adequate staffing and continuity of care across Ambulatory Care Network.

10. Required to maintain active Basic Life Support (CPR) certification.

11. Performs other duties as assigned.

Demonstrate Standards of Behavior and adhere to the Code of Conduct in all aspects of job performance at all times.

Required:

• High school graduate or GED.
• Accredited Medical Assisting program graduate, or enrolled in externship program, OR Medical Assistant Apprentice with completion of the curriculum, passed the CCMA exam, and is awaiting InReach committee consideration to receive Medical Assistant -Certified (CM) Licensure.
• Active Medical Assistant Interim (IC) or Medical Assistant - Certified (CM) license through the Washington State Department of Health or Internal Apprentice awaiting licensure.
• Basic Life Support (CPR) certification (within 90 days of hire).

Desired:

• Previous experience as a Medical Assistant in an ambulatory care setting.
• Basic computer skills.
• Experience with EPIC electronic health records.

O = Occasional, represents 1 to 25% or up to 30 minutes in a 2 hour workday.

F = Frequent, represents 26 to 50% or up to 1 hour of a 2 hour workday.

C = Continuous, represents 51% to 100% or up to 2 hours of a 2 hour workday.

Physical/Sensory Demands For This Position:

• Walking - F

• Sitting/Standing - C

• Reaching: Shoulder Height - O

• Reaching: Above shoulder height - O

• Reaching: Below shoulder height - C

• Climbing - Not specified

• Pulling/Pushing: 25 pounds or less - F

• Pulling/Pushing: 25 pounds to 50 pounds - F

• Pulling/Pushing: Over 50 pounds - F

• Lifting: 25 pounds or less - F

• Lifting: 25 pounds to 50 pounds - O

• Lifting: Over 50 pounds - O

• Carrying: 25 pounds or less - F

• Carrying: 25 pounds to 50 pounds - O

• Carrying: Over 50 pounds - O

• Kneeling - O

• Bending/Stooping/Crouching - F

• Twisting/Turning - F

• Repetitive Movement - C

Working Conditions:  

• Work is performed at a work station and in patient exam rooms, where space may be limited and confined. Requires a combination of working closely with others. Hours may be irregular at times; overtime may be required. Requires working under stressful conditions. General supervision is provided by the Practice Manager with additional instructions, guidance, and directions provided by the providers with whom the Medical Assistant Certified is working.

Job Classification:

• FLSA: Non-Exempt
• Hourly/Salary: Hourly

Physical Exposures For This Position:

• Unprotected Heights - No

• Heat - No

• Cold - No

• Mechanical Hazards - No

• Hazardous Substances - Yes

• Blood Borne Pathogens Exposure Potential - Yes

• Lighting - Not specified

• Noise - No

• Ionizing/Non-Ionizing Radiation - Yes

• Infectious Diseases - Yes