Medical Assistant - Full-Time | 1.0 FTE | Bilingual preferred

The Staff Pad is proud to partner with a reputable health center in Pomona, CA committed to providing access to high-quality healthcare while empowering patients, employees, and community partners to improve their well-being and strengthen the health of the communities they serve. 

We are looking to hire a dependable Medical Assistant for their Primary Care department to support high-quality patient care by delivering excellent customer service and collaborating with the care team.  

This role performs essential administrative and clinical duties to ensure efficient, smooth clinical operations. 

Schedule: Full-Time | 1.0 FTE

What You’ll Do  

Key Responsibilities  

• Welcome patients warmly and provide care with dignity, kindness, and compassion 
  
• Deliver exceptional customer service to enhance the patient experience 
  
• Coordinate access and completion of preventive care (HEDIS) for each scheduled patient using the i2i Huddle List 
  
• Identify care gaps and initiate next steps for standing order items 
  
• Coordinate with medical providers on additional items requiring provider orders 
  
• Collect and document patient vitals, medical history, and chief complaints accurately in the medical record 
  
• Administer immunizations, draw blood, and perform hematocrit and basic tests per clinician request or standing orders; review and update immunization records according to protocol 
  
• Assist medical providers with exams, procedures, room setup, and in-room support 
  
• Verify and update pharmacy information at each visit and update records accordingly 
  
• Perform and document vision and hearing screenings as needed 
  
• Provide visit summaries, coordinate next steps, and schedule recommended follow-up appointments 
  
• Record all information in patient medical records per protocol 
  
• Maintain clean, well-stocked exam rooms in accordance with OSHA guidelines 
  
• Maintain assigned program logs as assigned by Supervisor and/or Clinic Manager  
  
• Ensure compliance with Medical Assistant protocols 
  
• Follow up on appointment no-shows as directed 
  
• Participate actively in assigned care team meetings 
  
• Maintain HIPAA compliance and strict patient confidentiality 
  
• Promote smooth patient flow through effective communication, timely handoffs, and collaboration with the care team 
  
• Perform other duties as assigned 
  

What We Are Looking For  

Qualifications, Skills and Attributes 

• Medical Assistant certification and current CPR certification 
  
• Excellent customer service and professional phone communication skills 
  
• Strong computer, keyboarding, Windows, and data entry skills 
  
• Bilingual English/Spanish preferred 
  
• Ability to work effectively with diverse populations 
  

What You Can Expect  

Work Environment 

• Active clinical environment requiring standing, sitting, walking, bending, lifting, reaching, and other physical activity 
  
• Regular patient interaction requiring clear communication and professional support 
  
• Documentation of patient notes, treatment plans, records, and reports 
  
• Collaborative work in a shared office and patient-care setting 
  

Compensation and Benefits: 

• Competitive Pay 
  
• Medical, Dental and Vision Insurance 
  
• Holiday Vacation and Sick Leave 
  
• Employee Assistance Program 
  
• Life Insurance (Basic + Voluntary) 
  
• Tuition Reimbursement 
  
• 403(b) Retirement plan with 6% match 
  

If you’re a dedicated Medical Assistant seeking a rewarding opportunity to grow your skills and contribute to a supportive healthcare team, we encourage you to apply and take the next step in your career.