Medical Assistant I/II/III - Memorial Hermann Cancer Center in Memorial City

UTHealth Houston Psychiatry and Behavioral Sciences is seeking a compassionate and highly organized Medical Assistant to join our care team at Memorial Hermann’s Lindig Family Cancer Resource Center! This role requires experience with both front and back office medical assistant responsibilities, with a primary focus on patient care coordination through but not limited to: check-in/check-out and appointment scheduling, phone calls, insurance authorizations, and medication refills. The ideal candidate will possess exceptional customer service and relationship-building skills, as they will serve as a key point of contact for patients navigating their treatment resources. This fast-paced position requires the ability to effectively multitask while collaborating with physicians and providers, managing patient communications and concerns, handling high call volumes, and escorting patients to exam rooms. A patient-centered approach, professionalism, and the ability to establish rapport with patients and team members are essential for success in this role. 

The selected candidate will complete part of their training at the UT Physicians Psychiatry Outpatient Clinic in the Behavioral and Biomedical Sciences Building (BBSB) to become familiar with clinic workflows and operational processes before transitioning to their primary assignment at the Memorial Hermann site. Come join a unique team representing UTHealth Houston in this new partnership with Memorial Hermann!

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Summary:

Provides trained paramedical support in administering health care services.

Position Key Accountabilities:

1.  Directs the patient to the examination room.
2.  Conducts the initial screening of occupational medicine patients which involves audiometric testing, keystone machine eye testing, electrocardiogram testing, vital signs, height and weight, spyrometer testing, and preparation of reporting forms.
3.  Reviews patient health history through a personal interview with the patient.
4.  Assists physicians with examinations.
5.  Schedules patient appoints and tests.
6.  Performs triage to determine patient needs.
7.  Orders and stocks needed clinic supplies.  Maintains and schedules repair of diagnostic testing equipment.  
8.  Relieves, as needed, the reception area.
9.  Responds to emergency situations.
10.  Performs other duties as assigned.

Certification/Skills:

• Use and care of standard clinic equipment.
• Basic Life Support (BLS) by American Heart Association (AHA) required

Minimum Education:

High school diploma or equivalent.  Completion of an approved Medical Assistant training program preferred

Minimum Experience:

Six months experience or completion of an approved Medical Assistant Training Program. 

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Veteran Information:

Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 001260, 4N0X1, 68W, 18D, 68C, 4T0X1, 4A0X1,

For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.