Medical Assistant II-Family & Sports Med-Capital

Medical Assistant-II (MA) - Family & Sports Medicine- Capital

• Location: 201 N Illinois St., Suite 110
• Position: Full-Time (1.0 FTE)
• Schedule: 5 days per week
• Hours: Vary between 7:00 AM and 6:30 PM depending on the day
• No nights, weekends, or holidays
• Paid parking available two blocks from the clinic

We Are Looking For Someone Who Has:

• Ability to multitask in a fast-paced environment
• Phlebotomy skills
• Experience working with patients of all ages
• Comfort relaying and receiving phone messages
• Prior Authorization experience
• Strong teamwork and collaboration skills
• Reliable attendance history
• Critical thinking and problem-solving skills
• Ability to thrive in a busy, high-volume clinic

Key Responsibilities:

• Room patients of all ages
• Administer vaccines
• Perform phlebotomy
• Manage patient messages and phone communications
• Support providers and clinic workflow
• Provide excellent patient care and customer service

About Our Clinic:

• Fast-paced primary care office located downtown
• High patient volume and busy messaging workflow
• Team of 6 Medical Assistants
• Approximately 75% patient care and 25% administrative work
• Supportive team environment
• Opportunity for advancement through the Medical Assistant Career Ladder

Qualifications:

• New Medical Assistant graduates encouraged to apply
• Certified and non-certified Medical Assistants will be considered
• Hands-on externship required
• Prior experience not required

Why Join Us?

• No nights, weekends, or holiday shifts
• Supportive team culture
• Growth and advancement opportunities
• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly incentives

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required. Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.