Medical Assistant II- North End
Mass General Brigham
- Location
- Onsite (North End Health Center, Massachusetts)
- Compensation
- Up to $24/hr
- Employment
- Full-time
- Level
- Entry Level
About the Role
Mass General Brigham is a leading integrated academic healthcare system committed to patient care, research, and teaching. The Medical Assistant II role supports healthcare teams by performing clinical tasks like vital signs and phlebotomy, while managing non-clinical duties to ensure efficient patient flow and care.
Skills
Benefits
- Comprehensive benefits
Perks
- Career advancement
- Recognition programs
Full job details
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary<br>The role supports healthcare teams by assisting with both clinical and non-clinical patient services under the direction of healthcare providers. Key responsibilities include taking vital signs, documenting patient information, scheduling appointments, and managing patient flow. This role involves direct interaction with patients to ensure their comfort and address concerns, as well as collaboration with physicians, nurse practitioners, and nursing staff to facilitate efficient care.<br><br>Does this position require Patient Care?<br>Yes<br><br>Essential Functions<br>-Assists junior Medical Assistants with day-to-day questions and responsibilities and helps facilitate their learning by participating in onboarding training. <br>-Show patients to examination rooms, prepare necessary equipment for healthcare providers, and interview patients to obtain medical information, measure their vital signs, weight, and height, and record information in the patient's medical record. <br>
-Explain treatment procedures, medications, diets, and physician instructions to patients, ordering and organizing educational materials to reinforce patient education. <br>
-Perform general office duties, such as answering phones, taking dictation, and completing insurance forms, while acting as a liaison with other departments and advocating for patients with a positive customer service approach. <br>
-Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing; perform phlebotomy if competence is demonstrated. <br>
-Maintains inventory of immunizations and check expiration dates. <br>
-Provides immunizations (as applicable) which requires certification or 3 years of experience administering a vaccine and supervision of a provider. <br>
-Responsible for improving appropriate departmental quality initiatives, such as two patient identifiers and hand hygiene. <br>
Qualifications
Additional Job Details (if applicable)
Physical Requirements
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$ - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.