Medical Assistant II-Orthopedics Carmel

Medical Assistant II-Orthopedics

Are you a patient-focused Medical Assistant looking for an opportunity to grow in a fast-paced orthopedic practice? Join a collaborative team supporting an Orthopedic Advanced Practice Provider (APP) while gaining exposure to multiple clinic locations, providers, and specialties within a thriving orthopedic department.

This position is ideal for someone who enjoys direct patient interaction, thrives in a team-oriented environment, and is eager to learn and grow alongside experienced healthcare professionals.

Schedule

• Full-time, 40 hours per week (1.0 FTE)
• Monday-Friday
• 8:00 AM-4:30 PM
• No weekends
• No holidays

Location-Travel Required 

• Primary clinic location: Carmel, IN
• Travel required to Methodist Hospital approximately one day per week 
• Consistent weekly schedule with the same designated travel day

What You'll Do

As a Medical Assistant supporting an orthopedic APP, your responsibilities will include:

• Rooming patients and preparing exam rooms
• Completing patient intake and documentation
• Entering provider orders
• Preparing injections and assisting with clinical procedures
• Communicating patient information to providers
• Managing patient phone messages and follow-up calls
• Preparing for upcoming clinic schedules
• Processing paperwork, forms, and faxes
• Supporting efficient clinic flow and patient care

Work Environment

• Fast-paced orthopedic practice
• Approximately 75% patient-facing responsibilities
• Approximately 25% administrative duties
• Collaborative and highly team-oriented setting
• Opportunity to work with multiple providers and clinic teams
• Dynamic environment that requires flexibility and adaptability

Qualifications

Preferred:

• Medical Assistant experience
• Healthcare or patient-facing experience
• Orthopedic experience
• Individuals with strong customer service or direct patient interaction experience

What We're Looking For

Successful candidates will demonstrate:

• Coachability and eagerness to learn
• Strong teamwork and collaboration skills
• Flexibility and adaptability
• Positive attitude
• Excellent communication skills
• Ability to thrive in a changing, fast-paced environment
• Willingness to work at both Carmel and Methodist Hospital locations

Why Join Us?

• Consistent weekday schedule with no weekends or holidays
• Exposure to multiple orthopedic specialties and providers
• Strong team culture and support
• Excellent learning and career development opportunities
• Opportunity to build a broad clinical skillset in a growing orthopedic practice
• Benefits Designed for You
• 401(k) with employer match
• Tuition reimbursement
• Student loan forgiveness eligibility
• Employee Assistance Program (EAP)
• Healthy Results Wellness Program with bi‑weekly financial incentives

If you're passionate about patient care, enjoy working in a collaborative environment, and are looking for a role that offers growth and variety, we'd love to hear from you!!

Under the supervision of the designated supervisor and assigned physician, performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. Assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. Performs registration and scheduling activities per organizational and departmental procedures. Maintains EMR files and performs general front office functions as needed. May perform computerized physician order entry, only if directed by assigned physician. Expected to precept current MA team members or MA Externs as requested by leadership. 

• AHA Basic Life Support for healthcare workers certification required. Other advanced life support certifications may be required per unit/department specialty according to patient care policies.
• High school diploma or equivalent required.
•  Graduation from a Medical Assistant program required.
• Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC).
• Knowledge of OSHA, CLIA, and ADA required.
• Knowledge of ICD-10 and CPT coding required.
• TB validated (to administer or read) or validation obtained within 6 months of hire preferred.
• Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire.
• Knowledge of standard laboratory and medical procedures.
• Knowledge of insurance plans and third-party payers.
• Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists.
• Requires basic math and accurate data collection and entry skills.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.