Medical Assistant II - Outpatient Nutrition/GI Clinic

At our company, our mission starts with our people. Guided by our HEART values of Humility, Excellence, Accountability, Respect, and Trust, we strive to create a workplace where teammates feel valued, supported, and empowered to do their best work every day. As a Medical Assistant II - Outpatient Nutrition/GI Clinic in The Medical Center you’ll provide patient care and exceptional customer service in an outpatient health care setting. You’ll support efficient clinic operations by coordinating patient flow, schedules, registration, clinical care, and follow-up services.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. 

Responsibilities

• Welcomes patients, families, and visitors in a professional, timely, age-appropriate, and culturally sensitive manner
• Communicates appointment status, delays, clinic processes, and patient needs with patients, families, providers, and clinic staff
• Performs patient registration, verifies demographic and insurance information, collects applicable fees, and resolves or escalates account concerns
• Coordinates patient flow by prioritizing rooming, communicating patient arrival and readiness, and helping reduce wait times
• Reviews appointment schedules and obtains needed medical records, laboratory results, diagnostic reports, referrals, and other information before patient visits
• Collects and documents patient and family data, reports abnormal findings to a Registered Nurse or provider, and supports development of the plan of care
• Administers authorized medications as directed by a physician and documents administration, adverse reactions, and patient responses
• Assists with examinations, treatments, testing, emergency responses, room turnover, equipment readiness, and supply management
• Collects, labels, processes, and transports specimens and performs authorized point-of care testing in accordance with laboratory procedures
• Completes patient checkout by entering orders, coordinating ancillary services, scheduling follow-up appointments, and communicating preparation instructions 
• Monitors provider schedules, coordinates appointment changes, and ensures resources such as interpreters, equipment, and reports are available for patient visits
•  Participates in quality-improvement activities and supports a safe, efficient, service focused clinic environment

Qualifications

One of the following certifications IS required:

• CCMA- Certified Clinical Medical Assistant certificate from the National Health career Association required
• CMA-AAM- Certified Medical Assistant from the American Association of Medical Assistants
• EMT Certified Emergency Medical Technologist from the Texas Department of State and Health Services required
• EMT-A Certified Advanced Emergency Medical Technologist from the Texas Department of State and Health Services required
• EMT-B Certified Emergency Medical Technologist-Basic from the Texas Department of State and Health Services required
• EMT-I Certified Emergency Medical Technologist-Intermediate from the Texas Department of State and Health Services required
• EMT-P Certified Emergency Medical Technologist-Paramedic from the Texas Department of State and Health Services required
• LIC PAR- License Paramedic from the Texas Department of State and Health Services required
• NCMA- National Medical Assistant Certification from the National Center for Competency Testing required
• NRCMA - Nationally Registered Certified Medical Assistant from the National Association of Health Professionals required
• RMA- Registered Medical Assistant from the American Association of Medical Personnel, American Allied Health, American Medical Technologists, or American Registry of Medical Assistants required
• 2 years of related experience required

Since 1954, Texas Children’s has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children’s hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city’s Best Places to Work for ten consecutive years. 

Texas Children’s comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children’s Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children’s Hospital West Campus, a community hospital in suburban West Houston; Texas Children’s Hospital The Woodlands, the first hospital devoted to children’s care for communities north of Houston; and Texas Children’s Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children’s Health Plan, the nation’s first HMO focused on children; Texas Children’s Pediatrics, the largest pediatric primary care network in the country; Texas Children’s Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children’s Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation. 

 To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

 Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.