Medical Assistant III - Neurosciences - Pain Management (Southeast)

What we do here changes the world. UTHealth Houston is Texas’ resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That’s where you come in.

UTHealth Houston Neurosciences is hiring for a Medical Assistant III to join their team of professionals. The MA III will be responsible for scheduling appointments, coordination with external entities, patient intakes, coordinating patient care via referrals, scheduling and answering patient inquiries, triaging patient calls, scheduling surgeries, assisting the provider during procedures, and more. Experience in a surgical practice is a plus.

Location: 11920 Astoria Blvd, Houston, 77089

Once you join us you won't want to leave. It’s because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you’d expect from a top healthcare organization (benefits, insurance, etc.), plus:  

• 100% paid medical premiums for our full-time employees  
• Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year) 
• The longer you stay, the more vacation you’ll accrue! 
• Longevity Pay (Monthly payments after two years of service) 
• Build your future with our awesome retirement/pension plan! 

We take care of our employees! As a world-renowned institution, our employees’ wellbeing is important to us. We offer work/life services such as... 

• Free financial and legal counseling 
• Free mental health counseling services 
• Gym membership discounts and access to wellness programs 
• Other employee discounts including entertainment, car rentals, cell phones, etc. 
• Resources for child and elder care 
• Plus many more! 

Position Summary:

Functions as a member of clinical team performing a supportive role in the delivery of patient care that is safe, effective, patient-centered, timely, efficient and equitable.

Position Key Accountabilities:

1.  Performs responsibilities in a manner that promotes quality patient care and customer service/satisfaction.
2.  Effectively participates in planning and preparing for patient visits ensuring appropriate schedules, test results, and clinic specific requirements are available.
3.  Rooms patients consistent with clinic needs while determining and documenting chief complaint and reason for visit, vital signs, medication list,  allergies, smoking history and other information as required by clinic.  Keeps patients informed of delays and progress of clinical appointments.
4.  As required and competency validated, performs appropriate hearing and vision testing, EKG, spirometry, point of care testing, specimen collection, equipment cleaning/reprocessing and other requested procedures.
5.  Prepares and stocks rooms (daily/weekly) and clinic supplies in advance of clinic visit as well as cleaning rooms appropriately between patients. 
6.  Prepares for and assists with routine and specialty procedures.
7.  Schedules patients for follow up appointments or referrals and performs routine clerical duties for team and staff to include photocopying, scanning and faxing.
8.  Performs telephone messaging and in person screening with appropriate follow up.
9.  Responds to emergency situations.
10.  Respects and maintains privacy and confidentiality per HIPAA guidelines.
11.  Performs other duties as assigned.

Certification/Skills:

• Use and care of standard clinic equipment.
• Basic Life Support (BLS) by American Heart Association (AHA) required
• Certified Medical Assistant (CMA) by American Association of Medical Assistants (AAMA) required or
• Registered Medical Assistant (RMA) by American Medical Technologist (AMT) required or
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing required or
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) required or

Minimum Education:

High school diploma or equivalent 

Completion of an approved Medical Assistant training program OR one (1) year of experience (in addition to the three (3) years of experience required to meet the experience requirement) AND certification may be substituted for Medical Assistant training program.

Minimum Experience:

Three years of experience in a healthcare setting.

Physical Requirements:

Exerts up to 50 pounds of force occasionally and/or up to 20 pounds frequently and/or up to 10 pounds constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code §51.215 and Texas Government Code §411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code §117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. §791.4.

Veteran Information:

Military occupations that relate to the initial selection criteria and registration or licensure requirements for this position may include but are not limited to: 001260, 4N0X1, 68W, 18D, 68C, 4T0X1, 4A0X1,

For a complete list please visit www.uthealth-veterans.jobs.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.