Medical Assistant III - Otolaryngology (Float)
Washington University in St. Louis
- Location
- Onsite (Children's Specialty Care Center, Missouri)
- Compensation
- $19 - $29/hr
- Employment
- Full-time
- Level
- Mid Level
About the Role
Washington University in St. Louis seeks a Medical Assistant III to provide direct patient care in an otolaryngology clinic. The role involves obtaining vitals, performing phlebotomy, assisting with procedures, and managing clinical operations to ensure efficient patient flow.
Skills
Benefits
- Vacation
- Paid holidays
- Sick time
- Health insurance
- Retirement savings
- Caregiver leave
- Tuition assistance
Perks
- Tuition reimbursement
- Bonus incentive
Full job details
Location
CHESTERFIELD, MO 63017

Scheduled Hours
40Position Summary
Offering a 4-day-10 hour schedule option as well as a bonus incentive program, WashU Department of Otolaryngology (Ear, Nose, and Throat) Pediatric ambulatory clinics are looking for a Medical Assistant, Level III. Excellent patient care starts from the moment a patient walks in the door. We are looking for friendly faces to welcome and care for our patients who present with many challenges. ENT is more than just tonsils and ear tubes! We work hard to give our patients the highest level of care in a multidisciplinary setting. Our medical assistants collaborate with providers and other clinical staff to create a patient-centric experience. If you are looking for a patient-facing position that offers the opportunity to grow and learn with a promotional pathway, we would love to meet you.This role the work of Medical Assistants I and II, and/or acts as the primary clinic resource in a large multi-physician clinical practice; functions as a Medical Assistant in the department, prepares and maintains exam rooms, prepares charts, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
Job Description
Primary Duties & Responsibilities:
Patient Care Duties:
- Interacts directly with patients in clinic setting and completes tasks, which may include obtaining vital signs, conducting EKGs, completing a phlebotomy and verifying medications.
- Prepares for office hours by doing tasks such as obtaining charts, scheduling tests and preparing exam rooms.
- Assists with examinations, procedures and lab tests.
- May assist with renewal and authorization of non-narcotic medications per standing orders and department guidelines.
- May administer medications under the order of physicians or nurse practitioner (this includes vaccines and intramuscular and subcutaneous injections).
Communication and Documentation:
- May schedule and assign work to other Medical Assistants to ensure appropriate staffing; assists in orientating and training new Medical Assistants.
- Directs patient flow, assists with special procedures/treatments and completes requisitions.
- Routes phone messages, patient questions and telephone communications to appropriate personnel.
- Assists with care coordination by doing tasks outlined under the department guidelines, such as calling patients with test results; scheduling appointments; assisting physician with return calls; scheduling surgeries, diagnostic procedures and admissions; and monitoring new and return patient contacts, including scheduling of appointments and follow-up appointments.
- Completes necessary paperwork and documentation in a timely manner.
- Answers basic questions from patient/family regarding treatments, diagnosis and procedures.
- May complete requisitions/orders per WashU guidelines.
Equipment and Supplies:
- Monitors supply inventory, ensuring adequate supplies, equipment or garments are available and that they comply with regulations.
- Cleans and stocks exam rooms and sterilizes instruments.
Other Functions:
- Maintains required HIPAA compliance; maintains skills/competencies and participates in in-services, staff programs, continuing education and cross-training programs according to established standards and WashU policies.
- Complies with OSHA, state and federal regulatory sources/standards.
- Participates in quality improvement activities to ensure appropriate clinical outcomes.
- Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions:
- Normal office environment.
- Exposure to blood-borne pathogens.
- Requires protective devices.
- Patient care setting.
- Direct patient care setting.
Physical Effort:
- Typically sitting at desk or table.
- Typically standing or walking.
- Typically bending, crouching, or stooping.
- Occasional lifting (25 lbs. or less).
Equipment:
- Office equipment.
- Clinical/diagnostic equipment.
Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
Work Experience:
Skills:
Driver's License:
More About This Job
Registered or Certified Medical Assistant with three years of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers). Medical Assistant credentials must be obtained from in-person proctored exams from the following certifying bodies: NHA, AAMA or AMT. In-person proctored credentials from other certifying bodies may be accepted upon approval from Human Resources. Substitutions include:
Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of one year of relevant experience.
Ability to show proof of a Medical Assistant certification/registration with successful completion of certification exam (online proctored exams are not sufficient to meet the credential requirement) within six months of hire date (or within a shorter time frame if noted by hiring manager).
Basic Life Support certification (Online Basic Life Support certifications, those without a skills assessment component, are not sufficient to meet the Basic Life Support requirements).
Preferred Qualifications
Education:
No additional education unless stated elsewhere in the job posting.
Certifications/Professional Licenses:
Work Experience:
Skills:
Anatomy, Communication, Electronic Medical Records (EMR), Interactive Communication, Interpersonal Relationships, Medical Terminology, Physiology, Telephone CommunicationsGrade
C07-HSalary Range
$19.93 - $29.93 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/