Medical Assistant - Internal Medicine

Department: Physician Clinics - Internal Medicine
Schedule: Full-Time | Days
Location: Gateway Regional Medical Center
Pay Range: $17.50 - $26.24 per hour

About Gateway Regional Medical Center

Gateway Regional Medical Center is committed to providing high-quality, compassionate healthcare to the communities we serve. Our Physician Clinics provide accessible, patient-centered care while working collaboratively with patients, providers, and the healthcare team.

We are seeking a dependable and compassionate Medical Assistant to join our Internal Medicine clinic. This position is ideal for someone who enjoys building relationships with patients while supporting providers in a fast-paced outpatient healthcare environment.

Position Summary

The Medical Assistant provides clinical and administrative support to Internal Medicine providers and patients. Responsibilities include preparing patients for examinations, obtaining and documenting vital signs and medical histories, assisting with routine clinical procedures and testing, maintaining examination rooms, coordinating patient care, and supporting the overall operations of the clinic.

The ideal candidate will have excellent communication skills, strong attention to detail, and the ability to provide professional and compassionate care to patients with a variety of acute and chronic medical conditions.

Essential Duties & Responsibilities

• Prepare patients for examination and treatment by obtaining medical histories, vital signs, medication lists, allergies, and other relevant information.
• Room patients efficiently and ensure examination rooms are properly prepared for each appointment.
• Assist providers with physical examinations, routine office procedures, and other clinical activities within the scope of training and applicable regulations.
• Perform and/or assist with basic clinical testing as trained and authorized.
• Assist with specimen collection, labeling, processing, and proper handling according to established procedures.
• Prepare, clean, disinfect, and maintain examination rooms, instruments, and clinical equipment.
• Accurately document patient information, clinical findings, and other required information in the electronic medical record.
• Review and update patient demographic, medical, medication, and allergy information as appropriate.
• Assist providers with medication reconciliation and other patient information-gathering activities.
• Assist with patient education and provide instructions as directed by the provider.
• Communicate provider instructions and follow-up information to patients within the scope of the position.
• Assist with referrals, diagnostic testing, follow-up appointments, and coordination of patient care as directed.
• Monitor clinical supplies and notify appropriate personnel when supplies need to be ordered or replenished.
• Respond to patient calls and messages appropriately, directing clinical questions and concerns to the provider or appropriate clinical staff.
• Communicate effectively with patients, providers, nurses, and other members of the healthcare team.
• Provide compassionate, professional, and respectful patient care.
• Maintain patient confidentiality and comply with HIPAA and all applicable laws, regulations, and organizational policies.
• Follow infection prevention, safety, and quality standards at all times.
• Maintain a clean, organized, and welcoming clinical environment.
• Demonstrate professionalism and contribute to a positive patient experience.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program preferred.
• Previous medical office or outpatient clinical experience preferred.
• Medical Assistant certification preferred.
• Current BLS certification required.
• Strong computer and electronic medical record skills.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks and work effectively in a fast-paced clinical environment.
• Ability to work collaboratively with providers and other healthcare team members.
• Professional, compassionate, dependable, and patient-centered approach.

Why Join Gateway Regional Medical Center?

• Competitive pay
• Medical, dental, and vision insurance
• 401(k) retirement plan with employer match
• Paid time off
• Collaborative healthcare environment
• Opportunity to make a meaningful impact in the community

Gateway Regional Medical Center is an equal opportunity employer.