Medical Assistant (MA) - Urology

Location Detail: 360 Tolland Tpk Manchester (10357)

Shift Detail: Monday - Friday

Join a High-Energy Team Supporting Exceptional Physicians

Are you ready to thrive in a fast-paced, collaborative environment where innovation and excellence are the norm? Our office is buzzing with energy, driven by a team of passionate professionals and dynamic physicians who are transforming healthcare every day. We’re looking for individuals who bring enthusiasm, adaptability, and a proactive spirit to help us deliver outstanding support and results.

If you’re excited by the idea of working alongside forward-thinking medical experts in a vibrant setting, we’d love to connect!

At Hartford HealthCare Medical Group we not only take great care of our patients, we take great care of our Medical Assistants too! Our benefit options are designed so you can care for yourself and your family, just as you care for others when you are here. 

•     Supportive environment to promote professional and interpersonal development and growth with our MA career ladder program

•    Tuition Reimbursement up to $5,250.00 after six months of employment and up to 40% tuition discounts with partnering institutions for colleagues AND dependents

•    Medical, dental and vision coverage options

•    Generous PTO to promote work/life balance

•    Employee assistance and wellness programs include a strong focus on promoting mental health

•    Discounts on services, products and optional coverages – movie tickets, pet insurance, travel and more! 

Job Summary

Provides basic clinical, clerical and resource support in the delivery of patient care within the Medical Assistant (MA) scope of education. The MA experiences continued training of all aspects of the MA role.

The MA covers multiple Urology offices in the Hartford region, bringing variety to your workday and the chance to collaborate across multiple teams and communities. Reliable transportation needed.

Clinical/Administrative duties included but not limited to:

• Perform high-level disinfection (HLD) of cystoscopes and reusable equipment.
• Operate and monitor autoclave sterilization processes.
• Complete required reprocessing and sterilization documentation.
• Set up and turn over procedure rooms.
• Maintain procedural supplies and equipment.
• Travel between Hartford Region Urology locations as needed for coverage.
• Ensure compliance with infection prevention standards.
• Cross-train in patient rooming and clinical workflows.
• Provide MA coverage as operational needs require.
• Receive on-the-job training and competency sign-off for all procedural and reprocessing responsibilities.
• Vitals, allergy/medical reconciliation, screenings, placing event monitors, patient history, health maintenance, advance directives and virtual health.
• Conducts point of care testing including quality control and documentation.
• Assists providers with in-house Urology procedures, as needed
• Provides administrative support including but not limited to scheduling, chart prep, referrals, check in/out, prior authorizations and transportation facilitation.

Qualifications

Education:

•    Diploma from an accredited Medical Assistant program OR an active CT CNA, EMT, Paramedic or Medic Certification OR relative experience as outlined below. 

•    Certified BLS Provider credentialed from the American Heart Association (AHA) obtained within 3 Months (90 days) of hire date or job transfer date. 

•    All required credentials to be maintained throughout employment.

Experience:

•    In lieu of education requirement, at least one year of experience in direct patient care (acute or ambulatory space) may be considered. 

•    Relevant experience or MA externship in a busy medical office preferred.

•    EPIC EMR experience preferred.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.